BSNL Broadband BBG Combo UL 2250 in Gurgaon (175GB at 4mbps)

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chromaniac said:
And he also said that my complaint was forwarded by a senior BSNL official. Man. Online complaints are indeed taken seriously. :
True. Even I've experienced this and that's the reason why I opted for BSNL few days ago. The connection is yet to be installed.
 
Well good luck with that. Keep us posted about your initial line speed and actual speeds. :D
 
I have posted an online complaint on Self-Care Portal here in Chennai and have still not heard from them! Must be should post again. Probably it differs from circle to circle or if the cash is to be paid by us, then they'll respond immediately, but if they have to refund cash, then they won't. :(Btw they have mentioned increase in price for everyone this year by Rs.50 but sometimes the bill is lesser, sometimes it's more. When I asked in the Accounts Department the last time they said that no it is 750 only, but the bills are fluctuating each month. Was thinking of switching to the 850 plan but don't know if it's worth or if it will be increased.
 
Got this email today about my complaint.
BB set rt on 17-5-2013. Now the customer is getting the speed 3.5 mbps. Varified from customer. Now the customer is satisfied.
I am amazed at the sheer annoyance of satisfaction here.
 
Pings more than doubled at 1am exact. Almost like it was done intentionally. Connectivity has gone horrible since then. :
Pings to Google right now.
 
PPP down :-\ Jaadu hai. As soon as I posted the above message from my phone, Internet started working. Of course, I had just filed a complaint on 198.
Now in an hour or so, BSNL people would call me to ask about my complaint. : Happens all the time.
 
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