modem is ut300r2u. yes javascript is enabled. am using firefox and i also tried using opera. btw i hav a 14 digit portal id and my ip starts with 117.206.16.*. i dont get any error message after logging in bbservice, the next page title appears and after that it keeps on loading. wen i use other sites like data.bsnl.in/wps/portal it starts loading and the page title appears fast and after that it keeps on loading continuously. bsnl.co.in is now opening but very slowly.