BSNL capping speed. Please Help!!

[Anil]

just tell him the You would cansil the connection

 

[harsh prasad]

I would gladly tell him and that's what I am thinking of doing but the other ISP here is quite expensive and 4G sucks on ping. @pothi Can you please suggest someways to tackle this arrogant bsnl employee.

 

[InkTone]

@harsh prasad sadly many employees are like that. they are not correctly updated with the developments. If plan provides 6mbps why you are not getting at least that, and getting only 4 mbps. SNR margin and attenuation rates are good on your side.

 

[sniper]

@harsh prasad Mention the state of your residence and the current plan you are subscribed to.

 

[harsh prasad]

odisha, currently on rs.775/- ULD combo which gives 10mbps pre-fup and 2mbps post. (675/- for all other states)

 

[InkTone]

any update @harsh prasad ?

 

[harsh prasad]

Nope, Went to contact the SDO but he's too busy to meet anyone. The exchange engineer is admant on not increasing the speed.

 

[harsh prasad]

@InkTone Please suggest something bro, even PGportal didn't work. I have no idea of hierarchy in BSNL, what's the senior most rank in an exchange office and is it from these exchanges where line rate is capped?

 

[InkTone]

hope poti answers your question. like he said an RTI can solve the issue. i usually consult the JTO in exchange when a fault comes and i am friends with the line man here so i get the issues solved quickly.
did you register a complaint using 1500. they usually call you back and ask what is the issue and hopw that can help to solve the issue if not you can use that complaint to file an RTI .
or consult your district head with your complaint

 

[harsh prasad]

A quick update:- An engineer came home and updated line rate to 8192 yet the speed doesn't cross 3-4mbps