BSNL connection queries: speed, plan change etc.

[ckr97]

@x720 - my modem/internet resets automatically and once again connects to internet without any manual invention. Below is my stats. do you see any problem?

 

[x720]

Stats are alright. Attenuation is high, but the snr compensates for that. For, how long has this been happening ?

 

[ckr97]

Almost a year back, I had changed my plan earlier to 1350 plan which had FUP. So they migrated me from NIB-1 to NIB-2 and my IP changed to 117.x.x.x. I am living with this problem since more than a year. Now I am back in 750plan, but still facing same problem. BSNL guy is saying problem with Modem. But my analysis has a strong feeling that this started when my network changed.

 

[essbebe]

Sudden disconnection and reconnection possible in PPPoE mode( userId/PW stored/entered in modem WAn settings page)Check System Log for any clueYou can disable button adsl2+ and then recheck for a stable connection.Attainable Rate ( Synch) will reduce. Home 750 U/l plans now speed upto 1 Mbps till 6 GB/FUP then 512 Kbps.

 

[neevarp]

https://imgur.com/aKexA

 

[ckr97]

@essbebe - system log shows this (not sure why it shows the date as 1 Jan):

 

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[x720]

Do you have a spare modem lying around or could you borrow one from someone? What modem do you have?

 

[ckr97]

Yes, I have a spare old modem (without wifi). Do you want me to monitor the Security Log there?

Here is my current modem info:

Device Info

96338W

1132_061507-3.08L.BSNL_02.

1.0.37-8.7

WA3002G4-0021.01

WA3002G4 1.0

WA3002G4

3.131.35.6.cpe2.0a

[TD="class: hd"]BoardID:[/TD]

[TD="class: hd"]Software Version:[/TD]

[TD="class: hd"]Bootloader (CFE) Version:[/TD]

[TD="class: hd"]Firmware Version:[/TD]

[TD="class: hd"]Hardware Version:[/TD]

[TD="class: hd"]Model Name:[/TD]

[TD="class: hd"]Wireless Driver Version:[/TD]

 

[x720]

Give the modem a try, and see if your connection still stalls.