BSNL disconnecting frequently

[Manish24]

^ Looks good. Experiencing any disconnections?

Nope bro, none so far.. before that, every hour i was getting disconnected. But the good thing that came out of that was FUP got reset. :tongue: need to find the trick with this modem router soon too..
So has the modem/router really improved the stats? While setting this thing up, even my dead phone came alive.. Should i ask the BSNL folks now to just increase my downstream data since everything looks good?

 

[x720]

Your line still has scope for improvement. I'm not sure how it'd behave with a 4096 sync. Expect the SNR to fall to around 12-16dB. You could still try though.

 

[iChaitanya]

Yes, downstream SNR might fall by about 12 dB (or more) if data rate is doubled. I have a feeling that something is wrong with your line. Get it checked/changed once.

 

[Manish24]

I just talked to the JE of Panchkula, BSNL. The guy sounded drunk.. I said I wanted to register a broadband complaint. The guy said, "Theeke sir, bhej denge" (Hung up). I called again asked him if i can talk to some technician regarding the line.. "Theek hai sir, bhej denge"
Seriously?
I doubt if they will do anything. Or send their regular lineman.

Your line still has scope for improvement. I'm not sure how it'd behave with a 4096 sync. Expect the SNR to fall to around 12-16dB.You could still try though.

Yes, downstream SNR might fall by about 12 dB (or more) if data rate is doubled. I have a feeling that something is wrong with your line. Get it checked/changed once.

Wait so should i not increase my downstream data?
I dont mind 2mbps line for 20gb. I mean i eat that within first week itself.. And being on 512 for the rest of the month, I'd rather take a vacation. 4mbps would be fine as long as limit resets. Also i pay for 4mbps right and its been 3 years on this plan. Dunno if i should just give up.
PS: No disconnections so far

 

[iChaitanya]

I just talked to the JE of Panchkula, BSNL. The guy sounded drunk.. I said I wanted to register a broadband complaint. The guy said, "Theeke sir, bhej denge" (Hung up). I called again asked him if i can talk to some technician regarding the line.. "Theek hai sir, bhej denge"

In their language, this translates to: "Fuck off". Fetch contact numbers of senior officers from the BSNL site. Don't waste your time with this scum.

 

[Manish24]

So finally PRO (dunno what that is, designation?) of BSNL called. Took me ~15min to explain him.. but he finally got it. He said the line is ok and he will ask the local exchange to upgrade my downstream data yadda yadda yadda.. I asked if tomorrow being first day of the month is it possible, he said yes. Lets see.
Life would have been much much easier if i lived in HYD.
still trying to convince dad to let me go

 

[Manish24]

2mbps again. :crying:

 

[Manish24]

So finally a 20-25yr old guy showed up from BSNL. So i was like finally BSNL is doing something.. only to realize he just came to check my bandwidth, performed speedtest :lol: and went saying ki "Aaj afternoon tak speed upgrade ho jayegi."
I waited and got a call from Grievance officer(PRO) 0172-[color=rgb(0,0,0);font-family:'Times New Roman';font-size:medium;]2645811 and a lady was on the phone. I told her the speed hasn't upgraded yet. She said, "Aapki 2mbps speed aa rahi hai na, itni speed bahot hoti hai." [/color] :iconrofl:
[color=rgb(0,0,0);font-family:'Times New Roman';font-size:medium;]and then.. literally hung up on me[/color]. :nonchalance:[color=rgb(0,0,0);font-family:'Times New Roman';font-size:medium;] [/color]

 

[zerosleeping]

Call that lady again and ask "phir 4 mbps wali plan kyon banayi?"

 

[shreyaskini]

lol you gotta get atleast 3.2mbps... Just tell her "agar aapne downstream rate change nahi kiya toh mein TRAI ko complain karunga kyunki 80% speed toh milni chahiye." Worst thing is that even after changing the line rate you won't get the promised speeds :angry: Last mnth i complained tele exchange that i was only getting 3mbps(Downstream rate was set at 4096kbps but i wanted them to increase it to 5mbps coz then i'd get exact 4mbps speed) and they said the same thing in kannada..... you only get 3mbps in that plan :angry::angry: