Buffering and packet loss on Excitel Broadband

My friend has reported packet loss issues while playing csgo multiple times but to no avail.
 
Tracing route to live.twitch.tv [23.160.0.82]
over a maximum of 30 hops:

1 1 ms 2 ms 1 ms router.asus.com [192.168.1.1]
2 2 ms 1 ms <1 ms 192.168.121.1
3 2 ms 3 ms 2 ms 10.0.96.1
4 * * * Request timed out.
5 2 ms 2 ms 2 ms 14.141.116.229.static-Delhi.vsnl.net.in [14.141.116.229]
6 32 ms 27 ms 27 ms 172.23.183.134
7 28 ms 28 ms 28 ms ix-ae-0-4.tcore1.MLV-Mumbai.as6453.net [180.87.38.5]
8 147 ms 146 ms 146 ms if-ae-5-2.tcore1.WYN-Marseille.as6453.net [180.87.38.126]
9 140 ms 140 ms 140 ms if-ae-8-1600.tcore1.PYE-Paris.as6453.net [80.231.154.1]
10 141 ms 141 ms 141 ms if-ae-11-2.tcore1.PVU-Paris.as6453.net [80.231.153.49]
11 160 ms 148 ms 149 ms ae-7.r04.parsfr01.fr.bb.gin.ntt.net [129.250.8.1]
12 152 ms 151 ms 151 ms ae-5.r03.parsfr02.fr.bb.gin.ntt.net [129.250.4.37]
13 ae-1.twitch.parsfr02.fr.bb.gin.ntt.net [81.25.197.234] reports: Destination net unreachable.

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I just got a call from Excitel and they seem to have started peering with Netflix, can someone confirm if that's indeed the case as I don't have a subscription anymore and fast.com is still giving me mixed results like before.
 
I just got a call from Excitel and they seem to have started peering with Netflix, can someone confirm if that's indeed the case as I don't have a subscription anymore and fast.com is still giving me mixed results like before.
What you want to know?????

Netflix was earlier also working fine.... Full HD on Shield...... and even now....
 
If there is peering it would go beyond 30mbps on the 1605 plan. It doesn't cross 10-12 for me.
 
netflix worked great for me on my shitty reliance 4mbps connection that gave 2.8-3.2 in reality.

you would not be getting uhd quality on it though.
 
Netflix should be working fine now, at least the most popular content of it

If more subscribers of netflix can check and confirm how it behaves last few days it will be helpful and if it doesn't work to report on what kind of device and whether all content (new, old, popular) is not working or only particular content.

Fast.com is not served by Netflix servers at least in India, and because of this can't be used as a measurement tool for Netflix experience.

Also fast.com sometimes is served by servers outside of India which distorts the results due to higher latency to reach them.
 
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