Excitel Broadband User Experience in Gurgaon

[rikka99]

Mine richerlink rl801g is at 55
Guess it's time to bye bye
What model you got?

 

[Sushubh]

OP-XONT71000

Mine is in the basement where temperature are generally 4-5C lower than ground floor.

 

[rikka99]

Yours onu has operating temp range upto 70C
Mine richerlink has upto 45C
Truly a shitty product to the very core

 

[Sushubh]

Some truck or something has damaged the cables on road. Dekhe how long it takes lco to fix this mess

 

[Sushubh]

Forgot to update. So, I called up the LCO number I had. Informed him. Also filed a ticket on My Excitel. Got a call from Excitel that they have informed the LCO. LCO guy also called up and told me that he would visit me by 3pm. He arrived at around 3PM. Took a few minutes to find the cable from my place. Took around 20 minutes to get the connection up and running. Has been running fine so far. My house seems to be the last house on the wiring I am on so no one else had complained coz likely only my connection was affected by the damage.

 

[Rickysin]

anyone on hyderabad excitel facing issue with google dns ?

8.8.8.8 traceroute shows requests going to delhi and then coming back to hyderabad. normal latency was 8ms but now its 35-40 ms and sometimes 50-60 ms

 

[Sushubh]

down since around 4am. it has been down for @Jonas since yesterday. i wonder if this is a widespread issue. cable seems intact.

 

[Sushubh]

My. tells me it's back. I'm out right now.

 

[sparkradar]

Experiencing the same in Delhi too. IDK what's wrong with Excitel, the entire October it fluctuated, and even now. It's not about LOS, it's about latency, DNS handling, and PON/INT light fluctuating.

 

[vishalrao]

Aren't you guys aware about excitel entire business is likely finished? Didn't you people get messages notifying tie up with other providers different ones for different areas?