Excitel Fiber Review West Delhi

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I was one of few early adopters of Excitel ethernet back in 2015 I think and left it in few months due to downtime every other day, thanks to LCO n way they handle switches n wiring. This time on dedicated fiber line by Excitel I am told downtimes are fewer.

This time back from Airtel who were not ready to increase speeds(16mbps on vfiber for last 3 years) and facing few network problems like some app won't download or stuck at 99% unless i switch to mobile data Plus customer support of Airtel was down the drain in last one year. I think mobile support and landline support is on same level now aka hopeless. also upload speed hurts more than download.

Got new diwali offer plan 2000 for 4 months 100mbps + 750(refundable but no receipt provided) for ONT + 300 for installation(for box with ont n yellow wire).
LCO took 2 days to install it & would have taken probably one more but a warning after wire installation led to same day final activation else he would have lost all the effort till now. And same old money saving ways were used, no use of clip, tying wire to dish n pipes . I think Excitel should handle new installation itself instead of leaving it to LCO.

Speed is 100mbps without any ping loss for now.
But connection do becomes little jittery at too many times so a big no for gamers.
Even youtube streaming sometimes show pixelation when no big load on connection.
At one instance Whatsapp was not connecting.

So glitches still are there like old excitel but no complete downtime for time being.

I'll update if I face more problems. Hopefully rain, moisture and dust won't affect fiber.

Few Results

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I think below test is on 2.4ghz
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Yep as already confirmed by excitel rep here all new deployment is fiber only.
 
Never mind ! My previous isp(Timbl ) has blocked bridge mode option and has put predefined username in pppoe .
As such i can't use it with any other isp .
I have been looking for the generic firmware for quite a time.
Thanks though!
I ll try whenever ill have too much free time. Bookmarked ur post.
 
@igloo Can u give screenshot of ur onu settings. Mine didnt work. Don't know whats the issue. Anything specific needs to be configured. LCO says there is some issue with this onu. I am thinking may be some setting issue.
 
@igloo Can u confirm whether both mac and serial number of ur onu shows in profile section of my excitel.com or mac address is of ur router.
 


My router mac address, onu mac address, onu serial no ..... all shows in excitel profile.

Can't access ONU directly for settings, placed at awkward height.
 
First major downtime after getting this connection in oct last year.
LOS red light blinking. PON obviously off.
LCO mobile is constantly busy, hopefully busy talking to lineman.
 

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