Excitel Fiber Review West Delhi

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I was one of few early adopters of Excitel ethernet back in 2015 I think and left it in few months due to downtime every other day, thanks to LCO n way they handle switches n wiring. This time on dedicated fiber line by Excitel I am told downtimes are fewer.

This time back from Airtel who were not ready to increase speeds(16mbps on vfiber for last 3 years) and facing few network problems like some app won't download or stuck at 99% unless i switch to mobile data Plus customer support of Airtel was down the drain in last one year. I think mobile support and landline support is on same level now aka hopeless. also upload speed hurts more than download.

Got new diwali offer plan 2000 for 4 months 100mbps + 750(refundable but no receipt provided) for ONT + 300 for installation(for box with ont n yellow wire).
LCO took 2 days to install it & would have taken probably one more but a warning after wire installation led to same day final activation else he would have lost all the effort till now. And same old money saving ways were used, no use of clip, tying wire to dish n pipes . I think Excitel should handle new installation itself instead of leaving it to LCO.

Speed is 100mbps without any ping loss for now.
But connection do becomes little jittery at too many times so a big no for gamers.
Even youtube streaming sometimes show pixelation when no big load on connection.
At one instance Whatsapp was not connecting.

So glitches still are there like old excitel but no complete downtime for time being.

I'll update if I face more problems. Hopefully rain, moisture and dust won't affect fiber.

Few Results

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I think below test is on 2.4ghz
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but in my area many operators are there and in my building too people oupted for jio act as well no such cutting , jio people will kill him as jio office is just 200m from my place
 
Even i have asked airtel to reconnect.
 
Still goes offline for a minute or two. Not everyone notices it.
Plus we rely heavily on vowifi.
And getting 150mbps speed on 300mbps plan also rings bell of overloaded last mile.
He doesn't want to admit about speed issue. Acts jio customer care when talking about speeds. Reboot your router, other must be using it, ur using own router blah blah.
 
Excitel server only. International server is worst.
After lockdown excitel is heavily over selling.
I guess thats where this PR money is coming from.
They are not buying International bandwidth like pre march days.
 


It would make sense to check speeds on LAN, I guess you mentioned earlier you didn't have a gigabit port and were testing on 5ghz. I have always been able to get full speeds on 300mbps plan with excitel. The international speeds have become poor though.
 
Well i am testing via Netgear app on router itself.
Wan port is latched at gigabit speed clearly on router page.
Even standing next to router with 5ghz wifi connected at 790mbps link speed i am unable to get more that 200-225 speed that too in early morning. In daytime mostly less than 150mbps while peak hours 80-100mbps.
Upload is 200mbps in daytime mostly. Clearly shows last mile choked up.
 

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