Frequent disconnection

[gourab]

Hello!I have taken a BSNL broadband connection about 6 months ago.At first it was working fine but I am facing a problem for 1 or 1/2 week.Broadband is frequently disconnected when I am surfing any page and specially downloading something,and once it happens I can't never able to reconnect broadband until I wait for 10-15 minutes.Even after making sure that the link is stable,when I try to reconnect,suddenly it blinks up and I cannot connect to broadband.Even though somehow I can able to connect but it disconnects again after some time.I have to delete all the downloading data or files showing downloading error due to disconnection of broadband.Now I am short of confident to download large files from non resumable links as I am not sure if the file will download successfully or not.I am a newbie,don't know what to to,please guys suggest me what should I do?System Information Equipment Vendor DSL MODEM Model Number DSL Firmware Version V55.1.04.10 DSL Firmware Version E.37.9.32 Serial Number 00085CC21547 System Up time 00:11:25s Internet Connection DSL Status true Last Failed 0x00000047 Downstream Data Rate 10973000 Upstream Data Rate 861700 SNR (Downstream) 8.0 dB SNR (Upstream) 12.5 dB Line Attentuation(Downstream) 7.0 dB Line Attentuation(Upstream) 4.5 dB Connected Standard ADSL2OS-windows 7 ultimate(x86)modem-SIEMENS C2110BSNL Plan-500 C

 

[Mukthar]

Hello!
I have taken a BSNL broadband connection about 6 months ago.At first it was working fine but I am facing a problem for 1 or 1/2 week.Broadband is frequently disconnected when I am surfing any page and specially downloading something,and once it happens I can't never able to reconnect broadband until I wait for 10-15 minutes.Even after making sure that the link is stable,when I try to reconnect,suddenly it blinks up and I cannot connect to broadband.Even though somehow I can able to connect but it disconnects again after some time.I have to delete all the downloading data or files showing downloading error due to disconnection of broadband.Now I am short of confident to download large files from non resumable links as I am not sure if the file will download successfully or not.I am a newbie,don't know what to to,please guys suggest me what should I do?



System Information
Equipment Vendor DSL MODEM
Model Number DSL
Firmware Version V55.1.04.10
DSL Firmware Version E.37.9.32
Serial Number 00085CC21547
System Up time 00:11:25s

Internet Connection
DSL Status true
Last Failed 0x00000047
Downstream Data Rate 10973000
Upstream Data Rate 861700
SNR (Downstream) 8.0 dB
SNR (Upstream) 12.5 dB
Line Attentuation(Downstream) 7.0 dB
Line Attentuation(Upstream) 4.5 dB
Connected Standard ADSL2



OS-windows 7 ultimate(x86)
modem-SIEMENS C2110
BSNL Plan-500 C

Hi, you can send mail to their customer care team at [email protected] and get permanent resolution.

 

[Sushubh]

tatacommunications.com ?

 

[gourab]

tatacommunications.com ?? it's my BSNL broadband problem.