Is that browser speed you have mentioned what you get while FTP or torrent is also on?
No , all 3 done individually while no other net accessing app is running
where do i put complaints online, and which number should i be call to register my complaints, 1504 is it???
(Online Complaints) Mahanagar Telephone Nigam Limited, A Government of India Enterprise.
are you on a rs999 unlimited plan??
Yes .
MTNL is utter useless......I am in Mumbai, and i too am having a similar problem.
I am on DSL 495 Combo plan since June 25, 2010. Upto September 20, i consistently got a download speed of 100 Kilobytes per second. And from that date onwards, it hardly averages 30 Kilobytes per second. However, my Upload speeds have not been affected at all. I cant understand what these people are doing.
I called up their helpline no. and they said it is a line problem. And still no one has even come to check the wiring and all. I had even complained to TRAI. But even they arent responding. It seems they are the agents of these Profiteering telecom players. I configured everything as they had instructed me.
Despite repeated complaints, they sent peon like guys 2-3 times only at my place, and they only gave 1 standard reply - "I will forward your complaint to my senior" (Of course in Hindi). Can someone help me in solving my issue??
Write an email to the gm broadband . His email id would be in the site , that worked for me .