Welcome to Broadbandforum.inIn BSNL you can visit CC and meet people and get clarification, as advised by Shri Seshu. You may opt to buy your own modem/, if the connection is due to shortage of modems. If anyone else in your neighbourhoodhas already a BB connection, there should not be any delay.If you are a student, you may mention this in your application. may give preference.Not sure.Presume you already have a BSNL landline phone connection.