How to Change BSNL Broadband Plan Online?

[sumeetdesaeee]

I confirmed with the local BSNL office. They said they can not change the plan without manual application.

 

[Deleted member 10390]

I confirmed with the local BSNL office. They said they can not change the plan without manual application.

Not true.

 

[sumeetdesaeee]

I guess BSNL people in the local exchange might not be aware that broadband plan can be changed just on the basis of online application.

 

[ViK619]

I applied online(Udaan) to change my BB plan. Next day someone from BSNL called me and asked whether I had requested any such thing, I confirmed it and then he said he will come at my home with a form and would require an old telephone bill and then the plan would be changed.

 

[mhsabir]

For the last 6 months I have been changing my plan online (4 times already) at selfcare.sdc

 

[ssparikshya]

how long does it take , i mean i submitted a lead via udaan.bsnl.in for my dad's bb and its on 20/2/2014 and still no msg

 

[mhsabir]

Whenever I have submitted via selfcare - It has taken 3-4 working days. Best part is, sometimes the request is marked as cancelled, but still the speed & plan gets changed

 

[ssparikshya]

oh , iam afraid bcoz my dad has no tele on it , and i doubt that they will call in my mob :-/ and cancel it

 

[ViK619]

For the last 6 months I have been changing my plan online (4 times already) at selfcare.sdc

I know, that is the best way, but I am under selfcare.ndc region, and when I try to change BB tariff it shows this -

So using Udaan lead was the only option.
Is there anyone else here, using selfcare.ndc and able to change their BB plan through selfcare portal?

 

[ViK619]

how long does it take , i mean i submitted a lead via udaan.bsnl.in for my dad's bb and its on 20/2/2014 and still no msg

What is the current status of your lead? Mine says "ALLOTTED FOR DOC COLLECTION", Don't know what that means.