How to deal with Hathway tele-callers?

[anirdb55]

Dear Members,

So I had the misfortune of subscribing to Hathway as my Broadband provider in Mumbai. Due to their pathetic customer service and attitude, I finally stopped using the connection in April 2018 having paid all dues.

Since then, every day, their tele-callers have been harrassing me through calls. It's random calls from random numbers throughout the week-days. Pleading, requesting, shouting haven't changed anything. Complaints using Twitter handles, tagging sleeping TRAI's official handle haven't changed anything either.

Can you suggest me a way to deal with it?

I have also made a thread about this issue at Reddit available at: Source


PS: From their twitter handle, it does seem that this targetted harrassment of erstwhile customers is their tried and tested business tactics. Loads of complaints there are exactly like mine.

 

[webie]

A friend of mine also used to get calls and then calls stopped in like 2 months. I am also getting calls everyday. Some of that caller once told me to go on their website and fill a form for permanent closure and we won't get calls anymore. I didn't bother for it lol but still getting calls. I guess that trick might be worth a shot.

 

[riser]

Please post a tweet to @DoT_India. They replied to mine right away.

The calls from Hathway have reduced drastically.


Source

Since 1 year I'm continuously daily receiving calls from Hathway. They just don't stop calling you.

All you can do is, simply disconnect the call.

I think we should talk to the Mobile Network Operator to fine Hathway for continuously calling daily. Can it be done?

 

[riser]

Edited above post..

 

[th4n0s]

I just block their number..MiUI has the option don't know about other flavors.

 

[icarious]

My God. I just started to face this in Kolkata. Just gave up on my 3 year old Hathway connection over reliability issues and frequent downtimes in recent months in favour of Jio Fiber. Have been getting calls ever since. The calls are repetitive and harassing in nature and each agent pays no attention to take a note of the situation. Some of them simply hang up on the face after being requested to transfer the call to a supervisor. It seems like their plans are "Pre-paid plans" just in namesake. They are treated like loan recovery more once someone decides to cross the billing date or terminate the connection. I have had a postpaid broadband connection for almost 10 years with Airtel and have never been harassed like this for days even if I crossed the billing due date. Contacted their Nodal / Appellate today. Let's see how it pans out.

 

[kumarutsav111@g]

Please please please help me from Hathway Internet calls. I am going mad and in depression because of their calls. They have many numbers to keep calling and irritating me. it is been 7 years continiously i'm getting their calls.
I have bloked their all numbers but still it does not stop.
Is there an option to take legal harrasment action against them.

 

[mhsabir]

7 years? You are a customer or were. Are they claiming any amount due.

 

[dkdhanda8]

@kumarutsav111@g sue them for harrasment