How to Get Airtel's Backend to enable Bridge Mode

[XU32]

Folks,

I see a lot of you have been successful in getting Airtel's Backend to enable the bridge mode on your connections. I have been at it for the past 4 days and I am yet to encounter a knowledgable individual at Airtel's Call Center. I have escalated it to the Nodal email provided and I am hopeful they get this done.; however, I wanted to pick your brains on how you managed to enable the Bridge Mode.

Any advice / guidance is much appreciated.

Thanks

PS: Anyone tried re-flashing the Nokia G-2425G-A? If you have any advice / guidance please DM/PM. Cheers

 

[MrGordon]

@MascotR Yeah this definitely looks like multiple NAT layers. With bridge mode enabled, you need to enable the PPPoE connection on the Deco.

Your Deco seem to have an IP address of 192.168.68.1 and all clients get an IP address in that range.

If bridge is working correctly, you just need to change the WAN type to PPPoE on Deco and input the username/password there. Currently I am guessing from the IP addresses you shared, the Deco is set with WAN type as DHCP.

 

[unky]

hi guys, I have the same issue. router ZyXEL pmg5617-r20b. Unable to do bridge mode via.GUI, its grayed out. Tried emailing the net@airtel email address and also the nodal and appelate email. 3 days from 1st email to net@airtel email address and still no response.

Any help would be much apprecaited. Also, posted on telegram channel incase easier to dm.