IDFC FIRST Bank

I am really amazed with IDFC no waiting time when calling customer support.

I had to call them few times for multiple issues but every time call connects instantly.

If they can keep this level of service it will be amazing. I have seen their executives in my area quite few times now , seems they are getting popular.
 
This happened too soon, if they just maintain customer service level I have no issue.

Can you guys please confirm transaction message/sms issue? It's a bit concerning for me.
 
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As usual branch staff had no idea about this drop. Gave me the account closure form though.
 
Someone has posted an image above - but it does not show who/what - Did you get any official communication?
 
It's confirmed. Branch guy checked at their end and confirmed. They were surprised as well.
 
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