@mAstic looks like Customer Service in your area is pathetic and not up-to mark otherwise it doesn't take more than 24 hours to setup Static IP At your location by any Engineer as details are provided instantly through Mail or Engineer (on-site)@Protector Yes, I contacted them. They are just giving me dates, no one is visiting. I got the engineer's number, and I tried contacting him, but he said there was no ticket raised with my name. Yesterday, I contacted customer care again, and they raised the wrong request for frequent disconnections, which is still open. They have not closed it yet, so they can't assign an engineer for configuration. This whole thing is messed up.
Packet loss is caused by Back-End servers by Vendor/Service Provider. Looks like you've internet issue along with Wrong location issues too.I should have better stayed with dynamic IP, with wrong location, high ping, continues packets loss, instead of this madness
Other than contacting Customer Care, There is not much solutions left to you except raising complaint or Contacting some higher authority at your area either by getting there contact number or E-Mail.