Jio airfiber outdoor unit completely off not even blinking

[pheonis]

This morning, I noticed that my internet wasn't working. I checked the indoor unit, and a red light was blinking. I tried turning the device off and on, but that didn’t resolve the issue.

So, I went to inspect the outdoor unit, and to my surprise, there were no lights blinking at all not even red. I removed the PoE cable and reinserted it, but still no change.

I'm concerned that the outdoor unit might be damaged. Has anyone else faced this issue before? Is there a way to confirm if the outdoor unit is faulty?

Please don’t suggest switching providers. Jio AirFiber is the only feasible option in my area. I'm just looking for advice on what could be wrong and whether it might need replacement or repair.

Any help would be appreciated.

 

[pheonis]

This morning, I noticed that my internet wasn't working. I checked the indoor unit, and a red light was blinking. I tried turning the device off and on, but that didn’t resolve the issue.

So, I went to inspect the outdoor unit, and to my surprise, there were no lights blinking at all not even red. I removed the PoE cable and reinserted it, but still no change.

I'm concerned that the outdoor unit might be damaged. Has anyone else faced this issue before? Is there a way to confirm if the outdoor unit is faulty?

Please don’t suggest switching providers. Jio AirFiber is the only feasible option in my area. I'm just looking for advice on what could be wrong and whether it might need replacement or repair..

Any help would be appreciated.

 

[SayantaN]

Try restart and reset odu.

 

[pheonis]

Im afraid if i try anything with the odu. They may think the issue is because of me the odu is damaged.

Restarted the indoor router and outdoor unit(when is already swutched off) by removing the poe cable. But this didnt help..

 

[Ir9]

Contact jiocare they'll replace your outdoor unit to a6 if feasible

 

[Deleted member 88687]

@pheonis Bro try to boot it with new ethernet cabel....