May I help you - Reliance wired Broadband

[saurabh28]

We are sorry,we cannot divulge any details.

Regards
Reliance broadband

Who r u????
Reliance Employee
OR
Reliance Customer Care Executive
OR
Reliance Broadnet's Managing Director????

 

[Deleted member 7160]

Dear prvprv

Somework is going on to draft new plans but right now it cannot be shared.As soon as something new comes you will be informed of the same.

Regards
Reliance Broadband

Typical Reliance Customer Care response

 

[bharat4ever]

he still hasn't replied who he is? and anyways he is giving the same answers that we would get if we called up the customer care. So what is the point of this thread anyway? Is he eavesdropping on our rants?

 

[Improvise]

who cares if theyre eavesdropping neway Hi Priyan , i am a rel wimax user and recently i have noticed on my 400kbps wimax conn the upload speed has gone really bad and is at about 260 kbps. this problem has only started from that last month but it still persists, on calling customer-care and then talking to your technical team i was told that only download speed is their lookout whereas upload speed if of no concern by the company.. i was appalled by such a unsatisfactory response and wanted to know if this is the condition of all of your internet services .

 

[priyan]

Hi Priyan,
I have seen that Reliance provides both Wimax as well as wireline broadband connections. I was a reliance broadband wireline subscriber in Hyderabad and was happy with the connection. Now I have moved to Bangalore. Can you tell me about the feasibility of providing wireline connection at Koramangala,8th Block? I am not interested in WiMax connection only wireline please.

Dear Ashishshare,

Plz share your full residential address for feasibility check. If you are not comfortable in sharing the details on the forum,you can PM us or you can put your details by logging in on to :: Welcome to Reliance Broadband ::

Warm Regards,
Reliance Broadband

 

[priyan]

who cares if theyre eavesdropping neway

Hi Priyan , i am a rel wimax user and recently i have noticed on my 400kbps wimax conn the upload speed has gone really bad and is at about 260 kbps. this problem has only started from that last month but it still persists, on calling customer-care and then talking to your technical team i was told that only download speed is their lookout whereas upload speed if of no concern by the company.. i was appalled by such a unsatisfactory response and wanted to know if this is the condition of all of your internet services .

Dear Improvise,

Please provide with your subscriber id and any complaint/fault ticket number.

Warm Regards,
Reliance Broadband

 

[prvprv]

Hi priyanCurrently i have this 100kbps unlimited plan connection from Reliance. its 100kbps up and 100kbps down.Can u increase my speed to 150kbps up and 50 kbps down speed for the same charge?

 

[priyan]

Who r u????
Reliance Employee
OR
Reliance Customer Care Executive
OR
Reliance Broadnet's Managing Director????

Dear Saurabh28,

I am a Reliance Broadband Relationship Development Officer.

Warm Regards,
Reliance Broadband

----------

Hi priyan
Currently i have this 100kbps unlimited plan connection from Reliance. its 100kbps up and 100kbps down.
Can u increase my speed to 150kbps up and 50 kbps down speed for the same charge?

Dear prvprv

At present we dont have any such arrangement.

Warm regards,
Reliance Broadband

 

[saurabh28]

@ Priyan
I just logged into my Reliance Broadband account.
It was showing the earlier GUI.... WHY????

I had to refresh the page to get the current GUI....
Why this occured????
It was first time....

 

[prvprv]

Hi priyanWhy is reliance stick to old boaring 75kbps and 100kbps plans while for the same amount other ISPs are giving more speed??For eg,You Telecom - Rs. 450/- for 192kbps unlimited :dance:whereas Reliance - Rs. 500/- for 100kbps unlimiteddouble bandwidth for lesser amount :thumb: