i am thrown like a ball in ebay court by mobikwik , they say i should contact them
is it not their task to do it?
dear User, I understand your annoyance this problem must have caused you. As a part of corrective measure, I have checked our system and we have found that you have already added the money and successfully made the payment towards our partner websites. Further, I request you to kindly contact with their customer care number and provide the transaction code :- BMBK3578648020 & BMBK3578845317 Please contact to our partner website and provide the same reference number and confirm the order status. In case transaction has been cancelled/refunded from their end, the amount will be refunded back to your wallet within next 7-10 working days. With you, Yours Happiness Officer, MobiKwik.com
is it not their task to do it?