How did you talk to them? Can you give me their number? (Need to get downstream from 8192 to 10240. What's your plan by the way?I was connecting to 120.62.0.1 gateway till yesterday.
Now I am connecting to 120.62.32.1
Spoke straight to server room. Some major issue is going on. Pretty sure all the traffic is diverted to shitty New Alcatel server.
The way speedtest.net needle behaves during speedtest gives a clear indication that we are on New Alcatel.
By the way timeouts on random sites.
Pretty good speed today: