MTNL browsing issue

[spdtw45india]

I have been experiencing slow browsing and often pages will not load at all or stall. I experience the same problem across several different machines and even my iPhone when its connected to the MTNL wi-fi.

As soon as I hot-spot the computers off the iPhone via the Airtel 3G connection the troublesome web pages will load happily. For a long time I suspected the MTNL supplied router, but I've got them to change it twice so cannot believe its the router anymore - its the Binatone DM 856W model. The other day I called MTNL and complained and actually got quite a good guy who talked me through changing the DNS servers, for a while this seemed to help but actually it was just a blip and I am once again having the same issues of some pages just refusing to load, others load fine.

Any suggestions of the next step I can take to rectify the problem, - can it be the quality of connection itself? I manage to download torrents without an issue, its just web browsing that is the problem and its driving me nuts.

Thanks in advance for any suggestions

 

[Deleted member 13033]

mtnl has been lagging here too, speedtest site wont even open for weeks now :\

 

[Deleted member 13033]

Are u located at delhi or mumbai?

Here at delhi problem has worsened since yesterday, after 5-10min internet stops but modem is still connected even though there is no net connectivity, have to keep restarting it, mtnl 3g woes have come to mtnl broadband :\

 

[xyx2000]

Same here, driving me crazy, i thought my modem /pc /lan port was faulty, troubleshooting for last one hour
, changed lan cable, then changed modem, tried laptop+wifi ,

 

[xyx2000]

Got disconnected while typing this

 

[Deleted member 13033]

Yup really gave a bad headache was doing the same thing that u typed :\

 

[Mr.cool]

post your line stats?

 

[xyx2000]

still not fixed

 

[d5aqoëp]

Are you in Mumbai? Is your IP address range starting with 182.xx ??

This is because MTNL's server hardware (New Alcatel) handling that IP range is misconfigured or downright shitty. It's burst speed for every connection is not configured correctly which results in aggressive throttling of every data stream. Websites think that connection was lost and hence they don't load properly or time out. First rule out any line problem. New modem or will not help you.

If you read VDSL user experience thread, there are few guys talking about the same issue. They all solved their problem by migrating to SOTL server. They had to go to exchange and force the exchange people to change port of their line to SOTL system. There is no other way out really. My neighbor had same problem and we went to exchange and sat with the server team and explained the problem. They said that an engineer from Alcatel (Bangalore) was called in to rectify the problem. But the problem is sporadic and they could not replicate it in front of him. Hence they cannot do anything about it.

But if you are on VDSL, you will have to downgrade back to 8 Mbps ADSL as SOTL system does not handle VDSL traffic.

 

[Deleted member 13033]

xyz and me, we both are in Delhi. Probably they are making some lame changes at Delhi too :\