MTNL Download Speed

[livchamps]

I recently shifted from Airtel BB to MTNL BB in my new house at Dwarka, New Delhi. Got the UL 512 kbps @ 1299, with a Wifi Connection.I have a Netgear Wifi USB Adapter. I expected some decent speed, with my Airtel one being 256 only, but its more or less the same or even less at times while downloading via Http. It remains some what between 20-30 kbps. Shall I contact them? I don't have any trust in them, though. The people they sent, didn't even know how to configure a Wifi connection, so hopes are less from them.

 

[ashishgoel]

complain mtnl about low speed - tell them that you're getting 256 kbps instead of designated 512kbps....

 

[kckinn]

Of course you need to complain. Perform a speed test and than register a complaint.You shouldn't be surprised about the customer support, Airtel has one of the best cust and tech supports(comparing to other ISP's in my opinion and experience) so as you said cant expect same level of efficiency from MTNL.