I have been hughly disappointed by the MTNL-Mumbai IPTV adventure. It has cost me over Rs. 5,000 and left me with a bitter feeling. The facts ... 1. subscribed in Jan'07 when it started in Mumbai. 2. MTNL IPTV Service Report no. 0005 dt. 02/02/07 recording IPTV not working and adjustments made.3. MTNL IPTV Service Report no. 0282 dt. 16/3/07 recording blinking ASDL lamp and not working IPTV and adjustments made. 4. MTNL IPTV Service Report no.: 0050 dt. 26/5/07 recording changes made to IPTV components and "freezing problem continue". 5. MTNL IPTV Service Report no.: 2690 dt. 24/10/07 recording non functional IPTV and confirming collection of all IPTV parts and cables. 6. My letter dt.: 25/10/07 for disconnection of IPTV, submitted to Lallubhai Exc.-Mumbai under no.: 376 of 25/10/07. 7. Have paid connection fee of Rs. 999, monthly fee of Rs. 300, wireman charges of Rs. 500 and so on. From Jan'07 I judge I have wasted Rs. 5,000. The above does not show the hundreds of phone calls and unrecorded visits by the techie. They have kept on changing and adjusting almost as if they were working on a cutting edge rocket or missile. This is so laughable if it did not cost me. I did not get to watch even one of their free movies or any full program. My family refused to switch on and wait for the system to boot up and display a picture. This is because within a couple of minutes there would be 'pixellization' and 'freezing'. Always we were told that things would improve in a month. I was out of town for five months and family did not file for disconnection in June '07 itself. The general drift of the whole experiment was that the IPTV chaps would blame the MTNL and the reverse. In this period, my Triband which was giving good speeds (bandwidth) suffered often. So more phone calls and more time wasted. Finally, I was relieved of this financial burden and work order issued confirming disconnection of IPTV. The local exchange staff told me many have already disconnected. Can anyone guide me on how to recover my money?