MTNL IPTV review

  • Thread starter Thread starter anu
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i m from new Delhi ! its crap ,i surrender the connection still they are sending the bills !! poor custom care! they know only one word "we are sorry sir".still waiting for them to come n collect their set-top box.frezzing problem their ,when i asked they told to ask to line man to fix my line properly!!the main things is there is noting related with MTNL ,they just using MTNL lines ,otherwise its all about aksh network !! so you keep running for help between aksh n MTNL office !!it took 3-4 days to disconnect the IPTV connection !! i was so happy after my IPTV gone :hysterical:
 
This is to all users who are fed up with blinking / flashing ADSL / DSL light on their router. Even I faced this issue in my MTNL Broadband (NO IPTV) connection but I am quite sure that the reason for IPTV is also the same. It happens only in those cases where the customer has installed parallel telephone connections at their place or the cables used are too long or extension cables are used or simply the contacts of their cables and / or sockets have caught rust. The probability of the first reason is the highest. I strongly recommend to have a separate line for IPTV Broadband services if you cannot do away with the parallel connections. This particular reason is often not known by MTNL guys (line mens, Call center executives, etc). Hence, they don't know what to do when these complains arrive from the customers repeatedly. In my case, my line man informed about this and I had to live with this issue. Everytime I use to receive a phone call or some one picks the receiver to make a call the ADSL link breaks and again I had to wait for it to stabalize.
 
and even if its still necessary to have phones on the same line as iptv then u shud install both the modem nd telephone after the dsl splitter in the appropriate sockets ,this would take care of the iptv disconnection whenever a phone call is placed.
 
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