On the15th of this month I asked MTNL to shift me to the Unlmited 599 plan which gives 512kbps, before that I was n DSL 598 which gives 2.5GB limit per month. I told them on the 15th thinking they would do it on the 1st of next month but I was told they would do it 2 days and they did just that.
Today I find I am on the DSL_Unltd_599 plan so far so good. The shocker is I have consumed about 1463MB so far as per the session page so there should be about 1000+MB left but today I find the ‘Monthly Balance Usage’ shows only 12MB. Over night what happened to all the remaining balance I should be having from my old plan. The ‘View Services’ shown I am on DSL_UNLTD_599 & I even received an email to that extent.
What should I do? For from the 13th of this month they have not recorded the usage correctly, even taking this into a/c I have not consumed as I watch thru DU meter & record everything in an excel sheet.!!!!!!!!! Looks like I should stop using broadband for the rest of the month AND get ready for a fat bill. Any suggestions.