Well.. I applied for the connection last Monday. He came in and signed the papers and said he will come the next day. Came in the next day on Thursday and then said one more day after finalising all the details. Came in on Friday and everything was set up. I have yet to see anything bad with the customer care of Tata Broadband. They were quick in setting uo the connection.I applied for the 512 UL Plan and I am in New Delhi.Download speed are awsome. Am getting constant 60-64 kb/s.Only one complain and that is.... that the browsing speed has gone down. Why is that? When I visit a site... it takes slower than it used to on my airtel connection.. Though the download speed is high!!! The browser speed is slow...Why is that?Conclusion: All in all a good connection and good service by Tata. Yet to see anything bad from them. I don't know what all of you people are saying but I had a good experience and am still going well 2 days in!Crazysah