Most ISP like Tata Sky BSNL even local isp changed or planning to update their plans according to jio and airtel plans But I don't know act is seeing it in which world and not updating according to the competition. They had grabbed the market share previously with aggressive plans and good service compared to the competition. They will seed their market share to other isp with this attitude and eventually out of market because services offered by othe isp are equally good and also providing OTTs in which Act is lagging behind and only giving discount in netflix subscription and charging exobirant prices for pure vanilla internet.ACT premium customer service is a biggest joke.
They don't even respond to normal emails.