OTT Subscription not received with bsnl fibre value ott plan

[Hardik]

I have not received ott subscriptions included in fibre value ott plan 799. Only got Hotstar super till now since i have changed my plan to this 20 days ago. Tired of complaining in bsnl and getting no response as well as office and call support. please help in getting solution of this issue.

 

[sloj]

Login to https://watch.yupptvscope.com/myaccount with your registered mobile number. Check which partners are active under Active Partners.

 

[Hardik]

I have tried just now and it is showing that you don’t have an active plan under active partners.
I know there is last hope of getting help BSNL Has most worst customer services tried complaining more than 10 times and not even getting response on single time. Customer support executives didn’t respond to the call and near by office doesn’t even have basic knowledge about tech.

 

[sloj]

Contact Yupptvscope live support. Click Activation Steps at the bottom of the page and see what they have to say. Try complaining on Twitter too.

 

[Hardik]

Twitter complain done but no response i think they r just careless after providing connections when facing problems

 

[sloj]

What did Yupptvscope live support say?

 

---

[Hardik]

No reply just said we do not have any control contact bsnl.

 

[Nishant]

Since complaints to BSNL is not helping, log a grievance on https://pgportal.gov.in

Had the same issue. This is what helped me.

 

[Hardik]

Thanks for help. In how many days issue got resolved and what was the issue. I have log a complaint on NCH portal. Moreover i will try on pg portal.

 

[Nishant]

Check this thread where I have detailed it.

BSNL FTTH 999 plan superstar premium plus with OTT subscription help | BSNL Bharat Fiber Broadband

what is service id ?

broadband.forum