Pune users of Tata Play Fiber

[Deleted member 83050]

I've been using Tata Play Fiber as a backup to my Airtel connection since last 15-20 days. 100 Mbps plan. It is working fine for the most part although there are occasional speed drops sometimes which is not the case with Airtel(which completely goes down).
Uptime has been very good, definitely better than Airtel. I've been their customer before June 2023 for over 1.5 years and it hardly went down.

I will test it for 4-5 months atleast before making it my primary connection. Not facing any site blocking issues or loading issues even with dual stack IP. I have put the Nokia ONT in bridge mode and paired it with Mi 4A Gigabit router which works fine for a backup connection.

When it comes to browsing and gaming experience, I feel Airtel is slightly better. Everything just loads faster on Airtel and pings are slightly better although it doesn't make much of a difference. I think it has something to do with CG-NAT, not sure tho.

PPPoE resets after 3-ish days while it lasts over 15-20 days in Airtel, something to note.

EDIT: Airtel's PPPoE also resets after 72 hours now after the recent updates they have made at backend.

 

[Skeeter]

Yeah, I talked to people with TPF connection, they have reported PPPoE reset every 72hours.
How about pings to international servers of microsoft? It would be easy to tell using cloudping.info

link how come this guy has PPPoE up for more than 22 days? :/

 

[Chip]

Yes, it automatically resets after about 72 hours while Airtel PPPoE continues for weeks on end. No big deal, it's dynamic IP after all.

 

[nava_punekar]

I m planning to switch from microscan to TPF

Please share your overall experience of TPF and issues faced

 

[nava_punekar]

How to set TPF-Nokia G-2425G-A on scheduled auto reboot

 

[deltaechov]

Hi,
Does anyone have any contact/email to escalate high latency and packet drops on Tatafiber in Pune near Baner/Balewadi area?
I am not the only one, the whole building is facing the same..
The connection is worse than BSNL right now.

 

[Deleted member 83050]

Quality of connection is abysmal since last few weeks. Huge packet loss and connection drops. Raised SR on the app but the engineer said everything is okay according to him and closed the ticket. Tbh it doesn't matter to me because I am using it as a backup connection to Airtel which hardly goes down now.
My recharge is due tomorrow and I am planning to drop TPF completely, for the second time. I am glad that I didn't drop Airtel after a bad experience with their support. Airtel's quality of connection is leaps and miles ahead of TPF at-least in my area. I never face any ping or packet loss issue.
Hunt for a secondary ISP begins again. I have Jio Fiber and Hathway Broadband in my society as alternate options. Planning to get a one month trial plan from Jio, although I don't have any high hopes from it because they are fairly new in my area. Will try to post a detailed review if possible once I test out the connection.

 

[nava_punekar]

Hii I have been using TPF 100 mbps (Nokia G-2425G-A) since october overall satisfied with the speed and the service
although
Many a times there is loss of internet and the light on the router for internet starts blinking.

Any Solutions?

 

[vikas12527]

From 2 hours Tata play fiber network is stopped. I contacted to customer service he said to me with in 24 hours your problem will be solved. Today is my night shift then how I can I do work, it is very bad service, salesperson guy is must require for 24 hours, improve your service, it is very bad service

 

[Dan Mac]

Facing low speed issue since a week now. @vishalrao what about you?
Location- Baner