Just got the connection installed about 2 weeks back and it was the longest process ever mostly due to the lockdown. My house was ~95m from their FDB and they were hesitant to give me a connection first because of the fiber usage on their end. After a little bit of back and forth, they were ready to provide me with the service and then another roadblock where they said that they have to wait for more fiber to arrive due to a shortage. Finally after about a month of waiting, I got a visit from the salesperson who finally registered my account and had the connection installed same day. Funny thing is after installation they had used about 160m of cable after all that fuss about 100m max 
Sales people and technicians are very friendly people who are ready to help if you call them directly with any queries. They also told me that in my locality there were literally only 5 active users and the new connections they are giving out in my city are under the radar because of an issue with the district PWD. The contractors they hired had just gone ahead and installed kms of cable and posts which racked them up with a whopping INR 3.5cr fine. So they're not really advertising their services until the dispute is resolved. Plus a lot of people have dropped their connections after they went from the preview offer to paid.
Speeds are pretty consistent throughout the day. International transit speeds sometimes take a slight hit during peak hours but not too often. All the tests done below were during peak hours-
Latency is also somewhat stable with decent times to most international servers. However, routing can be real stupid sometimes. From what I've observed, a lot of my traffic transits through Chennai > Jio Singapore and then to the destination. (If you guys want me to run an Open Visual TR to any specific IP's I can try)
I run NAT Type 2 on my PS4 and have open NAT on my PC and old Xb360. I get about 60ms ping on Warzone(SEA), 70ms on Overwatch(SEA) and 150-160ms on EU, 30-40ms on CSGO (Casuals, sorry I don't have Faceit), 260ms to OVH based FiveM servers in Toronto. Pings are pretty steady and I have had no issue with packet loss.
As usual, there's much to be desired from Jio. More FUP data, Public IPv4, bridge mode, etc. but compared to the ISP's I have around me, Jio is probably the only choice for now. Also they're the only ISP in Kerala to provide 1Gbps speeds.
Sales people and technicians are very friendly people who are ready to help if you call them directly with any queries. They also told me that in my locality there were literally only 5 active users and the new connections they are giving out in my city are under the radar because of an issue with the district PWD. The contractors they hired had just gone ahead and installed kms of cable and posts which racked them up with a whopping INR 3.5cr fine. So they're not really advertising their services until the dispute is resolved. Plus a lot of people have dropped their connections after they went from the preview offer to paid.
Speeds are pretty consistent throughout the day. International transit speeds sometimes take a slight hit during peak hours but not too often. All the tests done below were during peak hours-
Latency is also somewhat stable with decent times to most international servers. However, routing can be real stupid sometimes. From what I've observed, a lot of my traffic transits through Chennai > Jio Singapore and then to the destination. (If you guys want me to run an Open Visual TR to any specific IP's I can try)
I run NAT Type 2 on my PS4 and have open NAT on my PC and old Xb360. I get about 60ms ping on Warzone(SEA), 70ms on Overwatch(SEA) and 150-160ms on EU, 30-40ms on CSGO (Casuals, sorry I don't have Faceit), 260ms to OVH based FiveM servers in Toronto. Pings are pretty steady and I have had no issue with packet loss.
As usual, there's much to be desired from Jio. More FUP data, Public IPv4, bridge mode, etc. but compared to the ISP's I have around me, Jio is probably the only choice for now. Also they're the only ISP in Kerala to provide 1Gbps speeds.
