Reliance Jio Fiber Review from Kerala

Just got the connection installed about 2 weeks back and it was the longest process ever mostly due to the lockdown. My house was ~95m from their FDB and they were hesitant to give me a connection first because of the fiber usage on their end. After a little bit of back and forth, they were ready to provide me with the service and then another roadblock where they said that they have to wait for more fiber to arrive due to a shortage. Finally after about a month of waiting, I got a visit from the salesperson who finally registered my account and had the connection installed same day. Funny thing is after installation they had used about 160m of cable after all that fuss about 100m max

Sales people and technicians are very friendly people who are ready to help if you call them directly with any queries. They also told me that in my locality there were literally only 5 active users and the new connections they are giving out in my city are under the radar because of an issue with the district PWD. The contractors they hired had just gone ahead and installed kms of cable and posts which racked them up with a whopping INR 3.5cr fine. So they're not really advertising their services until the dispute is resolved. Plus a lot of people have dropped their connections after they went from the preview offer to paid.

Speeds are pretty consistent throughout the day. International transit speeds sometimes take a slight hit during peak hours but not too often. All the tests done below were during peak hours-

Latency is also somewhat stable with decent times to most international servers. However, routing can be real stupid sometimes. From what I've observed, a lot of my traffic transits through Chennai > Jio Singapore and then to the destination. (If you guys want me to run an Open Visual TR to any specific IP's I can try)

I run NAT Type 2 on my PS4 and have open NAT on my PC and old Xb360. I get about 60ms ping on Warzone(SEA), 70ms on Overwatch(SEA) and 150-160ms on EU, 30-40ms on CSGO (Casuals, sorry I don't have Faceit), 260ms to OVH based FiveM servers in Toronto. Pings are pretty steady and I have had no issue with packet loss.

As usual, there's much to be desired from Jio. More FUP data, Public IPv4, bridge mode, etc. but compared to the ISP's I have around me, Jio is probably the only choice for now. Also they're the only ISP in Kerala to provide 1Gbps speeds.

 

[mynameisuraj]

Can anyone share the jio fiber bill break-up?

 

[Sammy]

@GRanger 210ms. Probably pinging their US servers.

@Crazyguy030601 I hope they do keep it at a slight premium in order to avoid what happened with Jio 4G in Kerala. Everyone and their mother got a sim and now the service is piss poor. Too many broadband connections in an area can lead to bottle-necking if they don't have the switching capacity.

 

[Sammy]

@mynameisuraj Just look up the plans on their website and add 18% GST. Installation is Rs.1000 and there is a Rs.1500 refundable security deposit.

 

[eriek_halenx]

@Sammy , could you share a trace to 155.133.232.98? Its the server Ip mentioned in Very high ping to Steam(Valve) India servers | BSNL FTTH Bharat Fiber Broadband

 

[Sammy]

@eriek_halenx What I've found out about Jio is that when you're downloading through Steam, use the Singapore servers for max speeds.

Chennai

Tracing route to 155.133.232.98 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms reliance.reliance [192.168.29.1]
2 3 ms 1 ms 2 ms 100.91.4.1
3 15 ms 15 ms 15 ms 172.26.29.107
4 14 ms 14 ms 14 ms 172.26.29.107
5 13 ms 14 ms 13 ms 172.17.114.42
6 * * * Request timed out.
7 18 ms 16 ms 16 ms 49.44.129.54
8 * * * Request timed out.
9 17 ms 17 ms 17 ms 125.18.249.238
10 * * * Request timed out.
11 16 ms 16 ms 17 ms 125.18.249.238
12 * * * Request timed out.
13 43 ms 43 ms 43 ms 155.133.232.98

Trace complete.

----

Mumbai

Tracing route to 155.133.233.99 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms reliance.reliance [192.168.29.1]
2 2 ms 1 ms 2 ms 100.91.4.1
3 18 ms 19 ms 18 ms 172.26.29.42
4 18 ms 18 ms 18 ms 172.26.29.42
5 16 ms 16 ms 16 ms 172.17.114.46
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 43 ms 43 ms 43 ms 155.133.233.99

Trace complete.

---

Dubai

Tracing route to 185.25.183.162 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms reliance.reliance [192.168.29.1]
2 3 ms 1 ms 1 ms 100.91.4.1
3 15 ms 16 ms 17 ms 172.25.106.38
4 16 ms 15 ms 15 ms 172.25.106.38
5 13 ms 15 ms 15 ms 172.17.114.46
6 * * * Request timed out.
7 16 ms 15 ms 16 ms 103.198.140.170
8 51 ms 52 ms 65 ms 49.45.4.82
9 52 ms 51 ms 51 ms 49.45.4.82
10 48 ms 50 ms 55 ms 8529.sgw.equinix.com [27.111.229.38]
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 216 ms 215 ms 216 ms 134.0.220.73
15 183 ms 184 ms 184 ms 134.0.220.85
16 186 ms 186 ms 187 ms 185.25.183.162

Trace complete.

 

[GR2]

@Sammy Look at ping, it's shit.

 

---

[Sammy]

@Nitin It's a little atypical of Chennai to have anything above 20, I usually get around 15ms ping but Mumbai and Dubai have always been the same if not worse on previous providers I've used.

 

[GR2]

@Sammy The connection to dubai server is going through jio singapore which in turn is adding more latency. It should go through tata but don't know why the routing is setup like this. Also the ping should be like 30-35 ms to mumbai. but again i don't know why the routing is like this. Btw, i am getting same ping in traceroute.

 

[Sammy]

@Nitin Yup, almost all traffic is sent through Jio singapore and there's nothing that can be done about it. My guess is that they want to reduce costs by maximizing use of their own network rather than depending on peers. Maybe it'll improve in the future? Who knows.

 

[GR2]

@Sammy Airtel will be available everywhere by the time they fix it.