Server Disconnection/Timeout in Games, Internet Hangs on all devices new FTTH connection

[Alpha018]

@JB701 how do i know which IP to put as target?...i dont knw the server address of the game...they have not made it public

 

[JB701]

You should first try with 1.1.1.1 see if packet loss happens on all IPs.

 

[Alpha018]

@JB701


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[JB701]

Looks like the occasional packet loss is the problem

 

[Alpha018]

is there any connection between this packet loss and packets getting retransmitted?

 

[JB701]

yes, when packet loss happens on TCP the packets are re transmitted. In case of games, this may result in timeouts.

 

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[anubhav11]

@JB701


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Seems the problem is at bsnl end (4th hop)?

 

[Alpha018]

yes, when packet loss happens on TCP the packets are re transmitted. In case of games, this may result in timeouts.

so finally figured out the issue ig

 

[SVK]

If OT issue is resolved, I would like to put update about my issue again
Most devices and Laptop continue to have internet connection. But internet connection is lost on mobile and tablet when I try to install or update app from Google Play Store. After app starts downloading, internet connection is lost. But internet is working on other devices. I have observed this behavior almost 8-10 time on 2 mobile and 1 tablet. If I reboot router, connection is resumed, else connection is automatically resumed on that device after sometime.

 

[hemant]

Seems the problem is at bsnl end (4th hop)?

I think that just means that those routers have rate limited ICMP replies. If there was really packet loss on those hops, it should have been reflected in all further hops as well - as every packet from further on, transits through those routers to reach the OP.