Hi everybody.
An important question and my first post here.
Recently, Siticable arrived at my doorstep offering a month's free internet with a Wifi adapter, no money down (10 Mbps/40 GB). I figure,sure why not. I used it for a month, and found it pretty decent. Upto that point, I had a very reliable Airtel connection.
So I called up Airtel and asked them to put their connection on hold, so I can return to it on my existing plan, if the Siti thing doesn't work out. Next I called up SitiCable and asked them for a 20Mbps connection with a 60 GB FUP. Turns out that plan has just been axed. The best they can offer is a 50 GB connection but at a 100 Mbps speed. (Same cost as my 16 Mbps, 50 GB FUP Airtel connection.)
FUP is not that great but at least the speed is great right? So I paid for the plan and asked them to activate it. It was operational within the hour. Checked the speed... 15-20 Mbps. Called up their customer care, who said that I might need a new Wifi router and that they'll get back to me. Okay.
Two days later their chaps arrived at my door and replaced their existing Cisco router with a Changhong router (dual band I think, since it had two antennas). Tested the speed - 40-50 Mbps. They assured me that it would rise to 90-95 Mbps in a bit.
Tested it today (an hour back, as a matter of fact) and I'm getting 12 Mbps. Called up customer care again and the rep asked me to test it with a LAN instead of Wifi - did so and that's giving me 90-95 Mbps speed. My family uses laptops, tablets and cellphones. No desktop, so no LAN cable.
Naturally I asked him to get the WiFi fixed, but the slick character informs me that Siticable only guarantees the speed for LAN cables not for WiFi. (Interestingly, they didn't give me a LAN cable with the router.)
My question to you folks is - is this true? Have I just been ripped off with a 100 Mbps connection that I can only use at 15 Mbps?
An important question and my first post here.
Recently, Siticable arrived at my doorstep offering a month's free internet with a Wifi adapter, no money down (10 Mbps/40 GB). I figure,sure why not. I used it for a month, and found it pretty decent. Upto that point, I had a very reliable Airtel connection.
So I called up Airtel and asked them to put their connection on hold, so I can return to it on my existing plan, if the Siti thing doesn't work out. Next I called up SitiCable and asked them for a 20Mbps connection with a 60 GB FUP. Turns out that plan has just been axed. The best they can offer is a 50 GB connection but at a 100 Mbps speed. (Same cost as my 16 Mbps, 50 GB FUP Airtel connection.)
FUP is not that great but at least the speed is great right? So I paid for the plan and asked them to activate it. It was operational within the hour. Checked the speed... 15-20 Mbps. Called up their customer care, who said that I might need a new Wifi router and that they'll get back to me. Okay.
Two days later their chaps arrived at my door and replaced their existing Cisco router with a Changhong router (dual band I think, since it had two antennas). Tested the speed - 40-50 Mbps. They assured me that it would rise to 90-95 Mbps in a bit.
Tested it today (an hour back, as a matter of fact) and I'm getting 12 Mbps. Called up customer care again and the rep asked me to test it with a LAN instead of Wifi - did so and that's giving me 90-95 Mbps speed. My family uses laptops, tablets and cellphones. No desktop, so no LAN cable.
Naturally I asked him to get the WiFi fixed, but the slick character informs me that Siticable only guarantees the speed for LAN cables not for WiFi. (Interestingly, they didn't give me a LAN cable with the router.)
My question to you folks is - is this true? Have I just been ripped off with a 100 Mbps connection that I can only use at 15 Mbps?