Slow speed on BSNL Fiber

[Xtinction]

I am only able to get average 10 to 12mbps on my bharat fiber. highest I saw was 21mbps. I have the Rs.749 plan with 50mbps and 300GB limit. I think the Rx power is not correct and it also is not authenticated and is showing a warning that says

EPON LOS

 

[Gaurav15]

Rx power is fine, there probably is some other problem with BSNL back end.

 

[Xtinction]

I have been trying to contact the people for a few days, they just keep saying there is some server issue and are fixing it, have been delaying for a while now.

 

[varkey]

There is absolutely no issues with your optical parameters.

1. Signal level is good. Anything greater that -27 dBm is good enough
2. Not authenticated is not an issue, it depends on the operators OLT config.
3. There is no warning, try pulling the optical cable out, then you'd see the actual warning message.

Your actual issues could be due to something else.

 

[Xtinction]

@varkey any idea what it is? earlier the power was -29 but then i pulled out the cable from onu( or ont im not sure what its called) and then blew into the port and put the cable back, this rx power is the result of that.

 

[Adithya]

That's a nice tip . That basically saved your connection, from -29 to -23. Mine also says not authenticated, EPON LOS It's all good, depends on the OLT.

 

[Xtinction]

Sooo... what am I supposed to do now? @varkey @Adithya @Gaurav15

 

[deltaechov]

@Xtinction try Check your Internet Speed see what speed you are getting.

 

[Adithya]

Sooo... what am I supposed to do now? @varkey @Adithya @Gaurav15

Try downloading something, speedtests can be deceiving.

Are you seeing low speeds on wifi or lan?

Also try changing your MTU, this actually fixed a lot of issues for people here. https://kb.netgear.com/19863/Ping-Test-to-determine-Optimal-MTU-Size-on-Router
©2020 sloj

 

[Xtinction]

@deltaechov