Static IP Activation Process

  • Thread starter Thread starter sannidhyz
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18
Location
Siliguri
ISP
Airtel Xstream
I want to get Static IP, because I have some self-hosted services that I want to safely expose to the internet. However, I have a couple of concerns before I apply for it.
Currently, I'm using the XZ000-G3 V1 as the ONT and dial PPPoE from my TP-Link Archer C6 V2. Internet access is important as my sister have long hours of meetings daily, so I need the transition to Static IP to be without any downtime. Will it be seamless, or I'll have no internet access for days until my request is successfully processed?
Should I mention to the Airtel Customer Care that I use my own ONT and Router, so they just need to provide me the static IP details and I'll configure the WAN config myself and I don't need any technician visit? Or, do I reintroduce the Nokia G-2425G-A in my network setup for the time being, and after they TR069 the WAN config for static IP, I copy them to my router? WAN Settings and even basic config like DNS and DHCP are locked out in that crap, so I guess the technician won't be visiting?

Right now, port forwarding works only on some higher ports like 8000, 9000, 9001, etc. and all lower ports are blocked as well as common ports like 80, 443, 853, 8080, 8443 are blocked. These ports don't work even in my TP-Link routers, so that must mean it's blocked from the ISP side itself. I expect static IP does have these ports configurable, so the user can decide if the router firewall should allow certain ports or not, without calling customer care. Yes, it's basic expectations from static IP, but it's Indian ISPs we're talking about, so I want to confirm that beforehand.

Lastly, about 2 years ago, when I requested static IP directly from the Airtel engineer in my locality, he gave me the mail id of a certain person, probably a backend engineer, but he never responded after multiple mails and I gave up. How do I request for Static IP now? And, in the future if I ever feel that it's causing me issues, can I revert back or cancel it?
 
airtel is scrapping Huawei equipments from last 2-3 years, so i doubt its that OLT (that's what senior engineer said to me).
Also told me going forward there will be Nokia equipments or ericsson ones.

ALCL might be mostly in LCO area but people here can confirm that.
 
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@hariselio It's just been 2 days, and my experience with Static IP is actually good. Earlier, PPPoE dropped frequently around 10-20 times a day on the Archer C6 V2, so there would be short bursts of internet outages lasting 2 minutes each. But, internet has not gone down even once this time, after I configured Static IP. Plus, latency is decreased by a lot for accessing bandwidth-heavy services like Jellyfin externally.

I'm able to use my own router anyway, since the Stock Crap ONT is in bridge mode. The only downsides are the huge bloated device with 2 prongs firing up taking up useless space on my desk, sipping more power than the G3 and missing my aesthetic design G3 😂. Pros are that I don't have to mess with VLANs anymore.

If I could have the G3 back, it's be great! But, this is my second best option for now. I'm thinking what excuse should I give those technicians to disable bridge mode (cuz I agreed to enabling it in the first place just 2 days ago), only concern is the nincompoops will mess up things even more like they did when configuring Static IP.
And, I need Plan B excuse, to re-enable bridge mode, if the G3 still doesn't work in route mode.
 
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@honuti no, you don't need Static IP for bridge mode. They're completely separate things. Email to net@airtel.com and ask them to enable bridge mode, if your gonna use your Stock ISP ONT/Router as only the ONT (basically, it's routing and switching functions will get disabled, so you can use your own router).

Or, if you want to get rid of that too, then you need a third-party ONT/ONU (preferred is VSOL or HSGQ, but G3 could also work). If you want to use your own ONT/ONU, I'd suggest don't contact Airtel to enable bridge mode, or your ONT (G3 in my case) will get high and LAN might stop working like mine 😂.
 
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@sannidhyz yeah, you can use your Deco by either getting your Stock ONT in bridge mode, or trying getting a third-party ONU. If you're an absolute beginner in this, I'd suggest to just enable bridge mode (mail to net@airtel.com, mention the port number which usually they use the last port, connect to the bridged port and set up PPPoE on your Deco), or if you really wanna get a third-party ONT, at least research, watch some videos and read forums of people setting up third-party ONTs along with the challenges they faced.
There's no link for buying the VSOL or HSGQ ONUs, they're imported from China, so you have to contact @paulj. You can ping him on Telegram at @paul_jacb or on Discord at paul_jacob_. Or, you could get the G3v1 like me from LT Online Store, but VSOL or HSGQ is preferred if you can afford them. Avoid XZ000-G7, unless you're really sure that you have a non-ALCL OLT in your area.
 
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@Rickysin you deactivated means, you mailed them about deactivation, or just removed the Static IP WAN configuration and changed to PPPoE? And, you weren’t billed for Static IP since the past few months, right? Then, go ahead and nag and annoy them on mail and @Airtel_Presence on Twitter/X (they reply faster there).
 
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i asked customer care to deactivate it on 2023 january. after that i have not been charged with the static ip in any of the bills that were generated

when static ip was deactivated, i was moved to cg-nat gateway. Out of no where they started charging it again in current bill.

They have admitted their fault and asked me to wait for 1 or 2 days and charges will get reversed.
 
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