TATA sky help!!

[Sher]

Hello, i am from mumbai it is raining heavily in mumbai from 4pm, so i have virtually lost connection from Tata Sky, but occasionally when the rain stop i only receive few channels like discover, fox...any solution for this?please thanks.

 

[agantuk]

I saw about the rains on NDTV. I guess there is no alternative than to pray that the skies clear. Calling CC won't help unfortunately, since there is very little they can do.

 

[Sher]

Thanks, called the CC, they gave help on the phone, it started working now :yahoo::yahoo::yahoo:

 

[agantuk]

^ What did they tell? Apart from restarting the STB that is. It might be handy for people with similar problems.

 

[Deleted member 7160]

Yeh I dont think there is any kinda solution when it rains.. it would be nice if you share

 

[SVK]

Thanks, called the CC, they gave help on the phone, it started working now

:yahoo::yahoo::yahoo:
Please share with us, what help did CC provide you. It would be helpful to all members suffering from rain outage problem.

 

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[ayan]

his content is not clear to me as how could he only receive few channels :irock:

 

[agantuk]

^ May be it was raining only where those channels were being broadcast from :hysterical:

 

[socrates]

his content is not clear to me as how could he only receive few channels :irock:

Sound surprising, but it's true I found that DD National was blank but Fox History, National Geographic etc were on the air with a lot of freezing. This has something to do with the different frequencies they transmit on.

 

[Sher]

it was due misaligned of the dish, may be due to some work i had on my terrace. even light rain caused total distortion of the signal, they came and re alinged the dish. however the CC was very helful. one thing i have learned from them is how to correctly reset the STBThanks all.:yahoo::yahoo: