hey, had to call them and pay them as it was misalinged and i dont have equipment to re align the dish myself.how to reset the TS STB:First remove the digicard from the slot: it is okay when the stb is onremove the black adapter pin from the back and then reconnect it, as soon you connect it press four tab on the stb, all togetherthose four tabs are: guide,select,channel up, channel down.The Stb will automatically reset, then follow the intruction on your screen.it will tell you select the satellite INA4-14.. keep on saving.