The Impossible Bill - Rs. 13827

[helloanand]

I have a 512 kbps Tata Indicom Broadband with a 1 GB cap. Last month they sent me a bill of Rs. 13241.40. Yes, that thirteen thousand, two hundred, forty one and forty paise. :blink:

When I looked up my usage online, it showed that there was a download of 6 GB in a 24 hour period. Aah!, now lets do some calculation.

My broadband speed is 512 kbps. So assuming that I get full throughput (I know no one gets full throughput, but lets assume this for a minute), it would be around 64 KB/ second.

So with 64 kilobytes/second, I can download a maximum of 3840 kilobytes or 3.75 MB per minute.

At 3.75 MB per minute, I can download 225 MB per hour (Whoa!).

And with 225 MB per hour, I can only download 5400 MB per hour or 5.27 GB. That is still shy of their 6 GB claim in my usage.

Ofcourse the big assumption I got full throughput for the full 24 hour period. Haha. No one ever gets it. Ever. So my question is, WTF? How do I go after these blood sucking bastards?

Thanks in advance for your help!



QUOTE(helloanand @ Sep 23 2006, 12:31 PM) [snapback]63030[/snapback]
I have a 512 kbps Tata Indicom Broadband with a 1 GB cap. Last month they sent me a bill of Rs. 13241.40. Yes, that thirteen thousand, two hundred, forty one and forty paise. :blink:

When I looked up my usage online, it showed that there was a download of 6 GB in a 24 hour period. Aah!, now lets do some calculation.

My broadband speed is 512 kbps. So assuming that I get full throughput (I know no one gets full throughput, but lets assume this for a minute), it would be around 64 KB/ second.

So with 64 kilobytes/second, I can download a maximum of 3840 kilobytes or 3.75 MB per minute.

At 3.75 MB per minute, I can download 225 MB per hour (Whoa!).

And with 225 MB per hour, I can only download 5400 MB per hour or 5.27 GB. That is still shy of their 6 GB claim in my usage.

Ofcourse the big assumption I got full throughput for the full 24 hour period. Haha. No one ever gets it. Ever. So my question is, WTF? How do I go after these blood sucking bastards?

Thanks in advance for your help!
[/b]

Incase you were wondering, my family lightly uses broadband at home. Their average usage per month is in the range of 400-600 MB. (it goes up, when our friends in Redmond issue security patches and updates).

 

[avinds]

You didnt include upload usage in ur calculations......

 

[helloanand]

QUOTE(avinds @ Sep 23 2006, 02:12 PM) [snapback]63040[/snapback]
You didnt include upload usage in ur calculations......
[/b]

Are you kidding me? The maximum speed I can get upload/download combined is 512 kbps. So if I was uploading/downloading simulatenously, I wouldnt still use more than the pathetic 512 kbps.

What can a home user be downloading worth 6 GB in one day!

 

[ogtripleog]

hhhmm u could try talking to some executive and see if he decides to help you.. i dont see wat else you could do.. thats the problem with private companies, the executives are polite but they're not much help when it comes to things like these.. you're not going to pay the bill right? so get ready to kiss your connection goodbye and look for another alternative such as dataone or airtel

 

[helloanand]

QUOTE(ogtripleog @ Sep 23 2006, 02:46 PM) [snapback]63044[/snapback]
hhhmm u could try talking to some executive and see if he decides to help you.. i dont see wat else you could do.. thats the problem with private companies, the executives are polite but they're not much help when it comes to things like these.. you're not going to pay the bill right? so get ready to kiss your connection goodbye and look for another alternative such as dataone or airtel
[/b]

Yes thats my last resort. Though, I've been happy with their connection otherwise. But, I am not paying that exhorbitant bill for sure.

Thanks!

 

[LoneCrusader]

http://core.nic.in/

When everything else fails you can knock the corecentre doors..but i would suggest to use it as the weapon of last resort after everything fails. One of the forum members used it too and it worked for him.

 

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[helloanand]

QUOTE(LoneCrusader @ Sep 23 2006, 04:53 PM) [snapback]63053[/snapback]
http://core.nic.in/

When everything else fails you can knock the corecentre doors..but i would suggest to use it as the weapon of last resort after everything fails. One of the forum members used it too and it worked for him.
[/b]

Thanks, this is awesome!!

 

[LoneCrusader]

You are Welcome

 

[rikky]

Let us know if you are successful in making the customer service respond to your requests using the website: core.nic.in - lots of other people would be helped by such an avenue of action.

 

[amish]

any idea what happend to this problem?my isp, 7star, was taken over by tata indicom abt in feb-march.but software, pricing all remained as per 7star.but now this month tataindicomm ppl sent me letter that theywill integrate it with VSNL directly. so soon this should happen.I am on MB based plan. twice 7star logs had shown some 120MBdownload (and just 100-200kb upload, which is not possible) in 2hrsbut on complaining they readily gave me MBs back.I dont know if this would happen with tata-indicomm ppl.otherwise i will make complete switchover to MTNL.