Ok, some experiences with you broadband.On may 10, modem stopped working(leased from you broadband.) Complained about it to them 2 days later. From may 12 to may 22, had no internet(had reliance and bsnl in the house so no issues with downtime) but it took some 6 calls to the call centre and 3 calls to the bangalore office to get it resolved. Speed was good until disconnection(10mbps+) but after modem replacement, was slow, 1-2 mbps. After putting in 2 additional calls, finally speed has come back to 4-12mbps.Connection is generally good. Wish they had better customer and technical frontend.FWIW