its not true that Dish
TV is trying to negotiate with Neo to provide the channel. In fact they are misguiding the custmers by saying so. Please see the response from Arun Poddar from Neo.
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Please see this message below from Neo sports. Accordng to them, there is no neotiation going on between you and Neo. Dont misguide your customers. Please stop copy and paste your reply now onwards and please forward this mail to your supervisor for a satisfactory answer.
Ashis
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---------- Forwarded message ----------
From: Arun Poddar
Date: Thu, Jan 29, 2009 at 12:32 PM
Subject: RE: dish tv
To: Ashis Sahoo
Dear Ashis,
The revert from Dish TV is once again a clear indication of DISH TV not providing freedom to their subscribers to choose what they want to view. More over let me inform you that there is no negotiation going on between Dish TV and Neo Sports Broad cast Pvt Ltd. The below letter from Dish is misguiding and completely false.
We have already provided the Neo Channels to DISH TV. It's up to them to add them on Dish TV platform. The ball is in their court.
This is for your information.
Regards,
From: Ashis Sahoo [mailto:
[email protected]]
Sent: Wednesday, January 28, 2009 11:23 PM
To:
[email protected]
Cc:
[email protected]
Subject: Re: dish tv
Dear Arun,
This is not true that DISH TV customers are not demanding for NEO. In fact I am mailed and called several times demanding for the same. Actually they are loosing hundres of customers everyday for not providing NEO. Do you think they will survive without telecasing cricket in this country. I am moving out and going to
Tata Sky after my current validity expires with DISHTV. You can see several online forums flooded with DISHTV customers demanding for NEO. One such online forum is broadbandforum.co.
This is what customer care replies today to me.
Dear Sir/Ma'am,
Thank you for writing to dishtv.
This is in reference to your e-mail regarding Neo Sports channel.
We would like to convey that NEO SPORTS channel is not available on dishtv platform. However, the negotiations are going on with the respective service providers, as soon as they get through we will announce the same to all our subscriber through channel 999.
Reassuring you of our commitment towards best services.
Thanks and Regards,
Manish Vashishth
Customer service
dishtv
On Wed, Jan 28, 2009 at 11:56 AM, Arun Poddar wrote:
Dear Ashis,
Its unfortunate that Neo Cricket and Neo sports are not available on Dish TV , while all DTH platforms such as
Tata Sky , Reliance Big TV, Airtel Digital and Sun Direct is providing value for money to their subscribers with NEO Cricket and NEO Sports which promises live and Exclusive International Cricket matches where INDIA is playing.
We are unfortunate like you, as Dish TV refused to Carry Neo Channels in spite of our offers to DISH TV. Dish TV claims their subscribers do not demand for the NEO channels.
Regards,
From: Ashis Sahoo [mailto:
[email protected]]
Sent: Wednesday, January 28, 2009 10:22 AM
To:
[email protected]
Cc:
[email protected]
Subject: dish tv
Hi Arun,
I got our id in one of the online forum. Please provide any latest developments with DISH TV. I am also an unfortunate subscriber of DISHTV who is deprived of all cricket which is on NEO.
Thanks and Reards.
Ashis