Timbl Broadband Review

I recently shifted from excitel to Timbl broadband. Excitel in my area does not offer FTTH and their transit speed chokes during evening time (9 pm-12 am).

I am on a 50mbps FTTH Unlimited connection paying about Rs 700/month (inclusive of taxes). Static IP if you need is another 400/month. ONU Security was Rs. 500. Running my own router with Unifi Access Point.

It's been 6 days since I shifted has till now there has been no downtime. Initially, I had to contact the customer care to get the admin password of the ONU which was given to me within a day or two.
Another great point about Timbl is that they offer dynamic public IPs to every user. No port blocked, you can run whatever you want and with a dynamic DNS service, you basically have a static IP equivalent domain name.
Timbl uses google DNS by default.

Below are a few speedtest results to UK, US, Singapore, Ind using on speedtest. Upload struggles a bit but I won't be uploading much to US/UK. Tested on a 5Ghz wifi.

I will keep updating the thread with my findings.

 

[a.c]

Yup public dynamic IP and it is included in the monthly price which is close to 710 with taxes.

 

[dagasaheb]

What about the stability of connection?? Is the uptime good? Other than the speed choking, any other issues............ Torrents, Frequent disconnections, etc
Would you recommend Timbl broadband connection for someone in New delhi?

Would you say Timbl is better than Excitel?

 

[a.c]

Well, I can say for sure that customer support was way better than excitel. If the normal customer care peeps don't understand what the problem is just tell them to open a ticket with a message and once someone from the technical department calls you back just explain the problem to them.

Uptime is good I tried timbl for a month before going back to excitel and in that one month there was a downtime of about 2 hrs which was due to a fiber cut. Speed choking was there although once I disconnected they ensured me that it has been fixed (can't verify this claim).

Airtel VoWIFI does not work with timbl. I have already informed them about this and they told me they are working on a fix.

Torrent are not throttled. You can seed to private/public trackers. I tried a linux iso which was seeding at almost 4-5MB/s so no issues there. Torrent sites are blocked (as they use airtel for their upstream).

I would suggest you to try timbl for a month (I would advise you to never pay for multi-month plans for any ISP). It was a good experience for me.

If they fix the WiFi calling I would jump over to timbl ASAP. The speed choking issue is same with both excitel and timbl and every other Local ISP (mostly) so that doesn't matter.

 

[dagasaheb]

Thanks a lot @achaudhary997 for your genuine & detailed reply

I already have 2 broadband connections – Airtel & Excitel. While I love Airtel’s uptime stability, I hate the FUP. Quarterly or every 3-5 months, I need to take back-up of my work drives & the data consumption is anywhere between 5-15 TB. Last month, Excitel nearly gave me a heart attack. The very purpose for which I opted for Excitel was betrayed by Excitel itself or may be, the LCO. The stability is just not there. Although both connections are paid by my employer, Excitel is No value for money. Not at least for me.

Even when money is not an issue, I can’t seem to find a stable broadband in Delhi, particularly in my area. I’m definitely going to try Timbl now. Do they provide multi-month plans? ..... 50Mbps is the highest they offer......????

 

[a.c]

50 Mbps is the highest they offer. They do have multi-month plans where the price goes down even further.
Nothing will beat AIrtel's uptime in terms of home broadband connection.

 

[igloo]

@dagasaheb airtel now comes with 299 topup which gives 3.3tb fup.
If you can switch to monthly backup routine instead of pushing all the data at one go.

 

[a.c]

I think even airtel will not work. Even if he does it monthly and lets say the total data is about 10-12TB. He will need to upload 3 TB/month (assuming quarterly). Leaving around 300GB for the rest usage.

One thing you can try is to get 2 airtel connections. It would be more stable than any other ISP.

 

[JB701]

@dagasaheb Maybe consider three ISPs? If Excitel fails when you are backing up stuff, you can failover to Timbl

 

[Sushubh]

where are you backing up all this data

 

[dagasaheb]

@dagasaheb airtel now comes with 299 topup which gives 3.3tb fup.
If you can switch to monthly backup routine instead of pushing all the data at one go.

I know but it is not in my hands to decide when to back up the drives. My employer is paying for broadband; hence it is my responsibility to back up at the scheduled times
I did ask Airtel to provide me 3.3TB of data repeatedly by paying Rs 299 for each time I add the top-up, but they started giving the leased line crap. They told me it is not possible. Neither does airtel provide more than one connection at the same premise