ACT Broadband Bangalore Reviews

  • Thread starter Thread starter egunda
  • Start date Start date
  • Replies Replies 637
  • Views Views 297,954
@needforspeed. I think u really dont know how BB works. The best try I can tell u is that every site has some upload limit per user, so u will not get max speed. If u want to test ur real BB speed is that put some parallel download from indian servers n see if u can get 8mbps. The thing for having fast internet it to download parallel. Here is an example if a server is having 1Gbps LAN port, he is providing u without any speed limit, say ur in 50Mbps connection, so he can serve only max of 20 connections(50X20=1000). U must also remember that the server u r connected must be connected in 1Gbps speed, which is practically impossible.Does this means I cannot download at 10Mbps?Yes u can, many ISP dont restrict ur line speed on cached servers, such as microsoft updates, youtube etc....For other downloads it will depend on ur connection speed, International bandwidth speed n importantly remote server setting.Hope u got some idea about this.Regards
 
HiI'm new to this site and I wanted to share my experience with ACTI joined a new company recently and was told they would reimburse us for internet, provided we used a broadband at home. Now for the past few years, I was very loyal to Reliance netconnect dongle - 3.2Mbps. I was new to the whole broadband experience, but decided to go for it. I am addicted to speed!! After having studied at IITB for few years and undoubtedly they have the best speed in the country, I needed to have something close to Reliance offering, or better.I was in no mood for Airtel's or other's "2 Mbps" offerings. When I searched for YOU broadband, I was impressed with their double-digit speed offerings, but sadly they have no coverage in my area (Banaswadi).I then tried ACT and found out there was a lot of ACT bashing on this forum. Fair enough. Everyone has their own opinion. There were some good reviews too, but the scales were tipped in favour of the negative.I decided to take a risk. I entered my details on their website to show interest in this offering. Check out the below timelines.14th June (Thursday) - 1pm - left details on their website14th June (Thursday) - 5.30pm - got a call from a sales rep to collect my documents (they even sent an sms asking me to keep some docs ready)16th June (Saturday) - 1.30pm - broadband installed in the house (i was told there was already a router in the building - something which I had no idea about!)Blazing speeds, absolutely incredible if you ask me. Trust me, I know when I'm working on a line that's more than 1Mbps. And I was very impressed with what I got.26th June (Tuesday). net is down. Raise a complaint with the call center at 3.30pm. Engineer shows up at my house, same day at 6.30pm and informs me the OFC has been cut and they will come tomorrow to fix it.I admit, I was scared with the word "tomorrow" as it's very dicey.Believe it or not, he came the next day, without a reminder from my side, fixed it and by 4pm on 27th June, my net is back up, better than ever.I write this big yawn fest to say that I'm having a wonderful experience with ACT. I applaud their sales and especially customer care and service teams.I sincerely hope that those who are having a tough time, may soon experience what I have. And that those who are having a good time - please write your testimonies here. Let's give credit to where credit it due :)
 
one more fake review :P

Yeah that's typical of you to say so. Just coz you had a bad time with the company or "working for the competition", does not mean you have to label anyone's comments as fake.

In other words, will be I taken seriously only if I bad mouth the service provider?

This is my experience with the company and I have even conveyed the same, in writing, to their customer service. Believe if you want to or not. But don't label comments as 'fake' without any backing
 
Cool. Seems like you are getting a good service from ACT and the speed too. Have fun :) The only reason I said fake was because there have been many reviews in the past on this forum.
 
Thanks Gopi for appreciating the sentiment.I too believe that there are tons of reviews here that have been intentionally posted to hurt the company - guess it all boils down to rivalry at the end of the day.This is my honest-to-god review and should the need ever arrive, i will even share my email address and chat with anyone to further my claim :)
 
@needforspeed. I think u really dont know how BB works. The best try I can tell u is that every site has some upload limit per user, so u will not get max speed. If u want to test ur real BB speed is that put some parallel download from indian servers n see if u can get 8mbps.

The thing for having fast internet it to download parallel. Here is an example if a server is having 1Gbps LAN port, he is providing u without any speed limit, say ur in 50Mbps connection, so he can serve only max of 20 connections(50X20=1000). U must also remember that the server u r connected must be connected in 1Gbps speed, which is practically impossible.

Does this means I cannot download at 10Mbps?
Yes u can, many ISP dont restrict ur line speed on cached servers, such as microsoft updates, youtube etc....
For other downloads it will depend on ur connection speed, International bandwidth speed n importantly remote server setting.

Hope u got some idea about this.

Regards

@sachinbr, thanks for your reply. I'm no way an expert on broadband technicals. Help me with my doubt here. I have 2 speed check sites A and B both using the same tool (see my post right at top of this page and look at pics 1 and 4). How can both these sites *using the same tool* bring out drastically different speed measurements?
 
@chromaniac, please publish my last post.
Cheers!
Your last post tempts me to buy ACT Broadband. But, a student like me cannot afford so much for now. @ACTian, you didn't answer my previous questions.
 
@sachinbr, thanks for your reply. I'm no way an expert on broadband technicals. Help me with my doubt here. I have 2 speed check sites A and B both using the same tool (see my post right at top of this page and look at pics 1 and 4). How can both these sites *using the same tool* bring out drastically different speed measurements?
To tell u in simple, it all depends on the remote server where they r hosting r it might be the connectivity to that remote server.

Ur getting good speed according to me

Best way to check this is that to put parallel download n see if u can get 8Mbps totally.

If u dont know how to put parallel download ask me.(hope u know it :D)
 
Best way to check this is that to put parallel download n see if u can get 8Mbps totally.

I thought of doing this test after reaching home. Am at home now just to discover that I can't get internet connectivity. So much for reliability. And it is exactly 7 days since I got this ACT connection. I'm on my BSNL now (on which I fortunately didn't experience any downtime in the last 3-4 years!).
 
Back