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ACT Broadband Bangalore Reviews
- Thread starter egunda
- Start date
- Replies 637
- Views 297,954
Still no connection - :-(
Its 20th of May now..... How long ACT's gonna test my patience ?????
They are going to test it for a while buddy, hang on tight.
Final update on installation: 12 days after payment collection, they cabling engineers (a team of 4) showed up at the house and attached the cables from the roof (where it has been for over a week) to the box (installed the day before) and they were done. This activity took 15 mins. But then they had to stick around for another 45 min to activate the connection. Here, I'd like to believe, my exhibited frustration combined with their good nature, led them to stick around and not leave till this activity was done. I was almost expecting them to put the final step on hold for a later date. But they hung about the house and finally after an hour, logged me into the network.
The experience was very frustrating, but currently the network is up and running at promised speeds. I can only hope that this continues for the forseeable future.
Its 20th of May now..... How long ACT's gonna test my patience ?????
They are going to test it for a while buddy, hang on tight.
Final update on installation: 12 days after payment collection, they cabling engineers (a team of 4) showed up at the house and attached the cables from the roof (where it has been for over a week) to the box (installed the day before) and they were done. This activity took 15 mins. But then they had to stick around for another 45 min to activate the connection. Here, I'd like to believe, my exhibited frustration combined with their good nature, led them to stick around and not leave till this activity was done. I was almost expecting them to put the final step on hold for a later date. But they hung about the house and finally after an hour, logged me into the network.
The experience was very frustrating, but currently the network is up and running at promised speeds. I can only hope that this continues for the forseeable future.
shameer_as
Newbie
reading all these comments, i feel its better to avoid ACT and continue paying Airtel higher rent 
Atleast they provide a reliable network for a higher cost
Atleast they provide a reliable network for a higher costrene.af11r
Newbie
Hello Readers,i have come across the new plan from act broadband a few days ago which are very good i.e off late 15th May 2012.thier plan have very high usage limits and will like to know if its worth taking the connection. Any reviews from any present users will be great.Thanks in advance.
gopichandpai
Regular
Are you talking about the new plans from 15th May? or you came to know about the plans around 15th May? You are talking about the plans which are there in act website or some other plans?
Hello Readers,
i have come across the new plan from act broadband a few days ago which are very good i.e off late 15th May 2012.
thier plan have very high usage limits and will like to know if its worth taking the connection. Any reviews from any present users will be great.
Thanks in advance.
According to me ACT BB is super, they give the promising speed. They may have some fiber cut issue(which is not a big issue), i see from their customers that they r facing problem to reach CC(this might be problem as they r expanding very fast, consumer base is increasing). So u can go to any plan offered by them
i have come across the new plan from act broadband a few days ago which are very good i.e off late 15th May 2012.
thier plan have very high usage limits and will like to know if its worth taking the connection. Any reviews from any present users will be great.
Thanks in advance.
According to me ACT BB is super, they give the promising speed. They may have some fiber cut issue(which is not a big issue), i see from their customers that they r facing problem to reach CC(this might be problem as they r expanding very fast, consumer base is increasing). So u can go to any plan offered by them
rene.af11r
Newbie
thanks folks, i was referring to the term that i came to know abt the plan around the 15th of may. and as i have read a few reviews abt Act broadband most of them were posted last year, that why i wanted to know the most recent. i am a heavy torrent user hence needing good speed n download limit. thanks
Mahesh Nanjunda
Newbie
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According to me ACT BB is super, they give the promising speed. They may have some fiber cut issue(which is not a big issue), i see from their customers that they r facing problem to reach CC(this might be problem as they r expanding very fast, consumer base is increasing). So u can go to any plan offered by them
@sachin: You currently don't have an ACT broadband connection right?
Fiber cuts are definitely a big issue, without the fibre there is NO internet.
Customer service is the most important aspect when you're offering a product/service, what should the customer do if there is no CC?
@sachin: You currently don't have an ACT broadband connection right?
Fiber cuts are definitely a big issue, without the fibre there is NO internet.
Customer service is the most important aspect when you're offering a product/service, what should the customer do if there is no CC?
@sachin: You currently don't have an ACT broadband connection right?
Fiber cuts are definitely a big issue, without the fibre there is NO internet.
Customer service is the most important aspect when you're offering a product/service, what should the customer do if there is no CC?
yes i know dude whats ur feeling. I hear more issue of customers not able to reach CC in this forum than fiber cuts(1nce there was a major issue). So what i feel is if CC is atleast reachable ppl will cool down a bit
Fiber cuts are definitely a big issue, without the fibre there is NO internet.
Customer service is the most important aspect when you're offering a product/service, what should the customer do if there is no CC?
yes i know dude whats ur feeling. I hear more issue of customers not able to reach CC in this forum than fiber cuts(1nce there was a major issue). So what i feel is if CC is atleast reachable ppl will cool down a bit