Act broadband worst service

[Syed izhar]

I was told tat I'll get the connection in 3-4 days but it's been 10 days now. No response from Act. No one has turned up till now. I called up Act several times everytime they tel thr s some technical issue we are forwarding this issue to the technical team and u ll get a cal from them within 24 hours..... Believe me no has called..... Plz Chk my issue..... I need the connection very badly.... My details are below Ticket no. - 1877699My user id-374269

 

[jazzyjazzy]

I have to say this, a smear campaign is clearly going on here against ACT broadband and admin should look into it. The thread titles are clearly a giveaway, titles are always harsh and quite seo oriented, I know this because I have a good idea how seo works.
I am not saying ACT is good or bad, as I am far off from their service but a hell lot bigger firms like airtel and voda and bsnl are also there and I am sure their users have more issues but not many posts are created for them like these ones in ACT sub-forum.
I knw an ACT account is here which responds that we will sort out your problem, etc, etc but is that really an ACT representative or just some dummy account.

 

[broadband.act]

Hello Syed,

[color=#000000;]We apologize for the issue you are facing. Thanks for providing us your customer ID. We will get back to you at the earliest[/size][/color]

[color=#000000;]Regards,
ACT Broadband[/size][/color]

 

[Syed izhar]

Still no response

 

[broadband.act]

Still no response

Hello Syed,
We have forwarded your issue to the concerned department. They will shortly get in touch with you. We appreciate your cooperation for the same.
Regards,
ACT Broadband

 

[Syed izhar]

Act guy came and installed the box and went...... Still din get the RJ45 to connect to the computer...... HE said one more guy wil come and activate the connection..... Waiting for him

 

[broadband.act]

I was told tat I'll get the connection in 3-4 days but it's been 10 days now. No response from Act. No one has turned up till now. I called up Act several times everytime they tel thr s some technical issue we are forwarding this issue to the technical team and u ll get a cal from them within 24 hours..... Believe me no has called..... Plz Chk my issue..... I need the connection very badly.... My details are belowTicket no. - 1877699My user id-374269

Hello Syed Izhar,
The above mentioned grievance has been addressed & resolved. Please feel free to get in touch with us on 080 4284 0000 or write to us at [email protected] if you have any queries. Thank you for your cooperation.
Warm Regards,
ACT Broadband