Airtel Broadband Fair Usage Policy

[netant]

.......comparisons of Airtel .. with.. international ISPs around the world..

their is no comparison brother.
our limits ends before their beginning :ashamed:.
ya you can compare with the ISP of Bhutan & Nepal for the "feel good factor"

with which airtel plan you will compare 8mbps Unlimited by tiscali available at 6.49 EUR(417.845 INR), they(our ISP) don't even provide 256 kbps at that cost. most of the international ISP has minimum 8mbps unlimited line, we are ages behind them. how can we just copy their policy ?
when in Indian when we have the minimum speed in mbps then we can think of implying any usage policy fair or unfair... ppl here still struggling for a stable 256 line

by comparing, we proving how miserable we are nothing else

 

[rpm19050]

city - bangaloreplan - 256 UL.fup applicable - as per CC and call back person regarding complaint "yes". accordin to th welcome call guy ( welcome to airtel sir, bla bla) :no. actual: deffo downloaded more than 15 gb.current download speed: 29-30kbps ( touch wood!!!) plan of action if it is applied - CORE.period.

 

[itzmynet]

that '8mbps Unlimited by tiscali available at 6.49 EUR(417.845 INR)' plan has a fair usage limit of 100GB - Tiscali - Fair usage policy

so for 8mbps - 100GB
1mbps - ? 512kbps - ? 256kbps -?

if u compare that way we find airtel's limits are much better :ashamed:

 

[kckinn]

plan of action if it is applied - CORE.period.

Forgive my ignorance, but please someone enlighten me with the meaning of "CORE" here.:ashamed:

 

[cyberwiz]

C.O.R.E.

Consumer Online Resources & Empowerment Centre

 

[waterloo_sunset]

I'd give an arm n a leg for 8mbps, 100GB @ 417/month.

And this is the exact wording of their FUP which seems fair enough.

What Level of usage is allowed?

Only customers downloading well in excess of 100GB a month are likely to be impacted by the Fair Usage Policy.

What happens if you are affected by the Fair Usage Policy?

If you are affected, we will contact you by email to let you know that your usage at peak hours is excessive and is affecting other customers. The email will be sent to both your Tiscali email address and your contact email address (if different) and will contain simple advice on how to reduce your usage. If your usage is still excessive, we will contact you again to ask you to reduce your usage during peak hours. If your usage still remains excessively high, we will contact you a third time to advise you that we will be reducing your capability to consume bandwidth at times of congestion.

They haven't specified what "reducing your capability to consume bandwidth at times of congestion" means, but most probably they would halve ur speed during peak hours.

 

[Fiber_Optic]

In addition to FUP, would we also be paying RS 100 more? It seems they have increased the monthly charge from 799 to 899, does it apply to all users or only new users?

 

[~Hami~]

In addition to FUP, would we also be paying RS 100 more? It seems they have increased the monthly charge from 799 to 899, does it apply to all users or only new users?

No...

It stays at 799 . But I received a call from the Airtel Guy, he asked me change to 899 Plan (which is also a 256kbps unlimited connection but with 100 Rs. free talk time ).
I simple said NO NEED !!!

 

[raj2007]

In addition to FUP, would we also be paying RS 100 more? It seems they have increased the monthly charge from 799 to 899, does it apply to all users or only new users?
there r 2 options....one is 799 & the other 899....actually i had changed from 384 kbps Rs.999 to 256 kbps Rs.799 during the end of last year...that was the blunder mistake i've done....atleast i would've got 256 kbps stable.....

 

[kalpik]

First, I wish to all the members who have signed here, best of luck and success but I cann't sign as I am an employee of BSNL and it will raise some conflict of interest as well as, your complaint and struggle may brushed aside as supported by rival ISP employees...
But I can explaining my views without any conflict of Intersts,as I had dealt with customers complaints,consumer forum orders, and consumer laws..
Now My question is,
1) Whether anybody has the written letter or notice issued by Air Tel in this regard?-A-1
2) Whether any body has the copy of the letter,complaint submitted to Airtel,and reference no. given by them? A-2
3) And finally reply given by the Airtel (hard copy or soft copy if it is e- mail) and alleged website notification copy saved in html format..A3
Now approach TRAI-(Go to their web sites where the feed back section or contact section entered your complaint along with your Annexures..Since Airtel mentioned TRAI order, you also require the copy of the order..
Under the mandate given to TRAI it should have consulted the stake-holders(both ISP and Consumers)
What are Your chances?
1.When you purchase the BB connection signing the application and received the connection. a contract is established between the parties...A contract willbe a full unconditional unalterable ( unless a clause inserted by the parties concerned)
2.In the present case You have taken unlimited internet connection from the ISP by agreeing to pay certain amount for the period mentioned(monthly or annualy).
3.As long as you pay the bill correctly the ISP is bound to provide your connection as per original agreement.If on any account the ISP has altered the plan conditions without your agreement you can sue him in court of Law, for breach of contract, and claim damages as per law.
4.the only way Airtel subverting above road is, Airtel can anytime close the connection/or the plan, and reitroducing the same plan as 'Limited'. I am expecting you and all other Airtel users may recieve 'e-mail notification that the original 'plan'Unlimited no longer existed,and ask you to change to the new plan, then it weill be too late.. don't forget Airtel has a battery of Attorneys at their disposal

I don't beleive TRAI has issued the order.. Because BSNL so far not received it, if they receive, the first course they will forward it to Law Ministry opinion...

vaithy


I got this from a BSNL employee on one of the forums i posted the link on. Does this help us?