Apex -1 ping 100% loss

[Prometheus]

When I open Apex legends the ping to all the servers is -1 and the loss is 100%.
All the Screenshots are attached
UOtrace Results
Apex server list
Apex Error

 

[Oppili]

what is the MTU value in use in ONT/Router ? MTU value decreasing to 1452 (or lower till packet loss stops) may stop packet loss