I have been a loyal customer of ACT Fibernet for the past 4 years. Technically I was the customer of Beam telecom before it was gobbled up by ACT.
Headache symptom 1:
I use a
Netgear jnr1010 n150
router and it works perfectly 90 percent of the time.
But suddenly it demands that I input static IP address even though I have never signed up for static IP addresses.
I am locked out of my ACT account and it doesn't even allow me to view the portal page.
It usually resolves itself within a few hours or sometimes days. The most severe case was when I didn't have internet access for 9 days. I could still use the internet on my
laptop but nothing else.
The genius techician came on the 10 day and just changed the Wifi signal channel and the region and resigned by saying that i needed a new router. The customer care peolple also said that I need a new router .
But I didn't give up and had the idea of spoofing by laptops
mac address on my router and voila it worked in an instant.
The next time this happened I changed the mac address again to another router of mine and it worked again . Headache symptom alleviated in 2 hours.
But now it has happened again and nothing works , nothing at all.
I have the BONT (act switch) box in my house and I tried so many stupid things by changing my ethernet cable's position from one port to another. Nothing works .
I am stumped and I can't figure it out. I am posting it here because I know the technician is an idiot and will just change some wifi settings and ask me to buy a new router.
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