Bad user experiences with ACT Fibernet Broadband

[ACT Fibernet]

Hi,

We apologize for the inconvenience caused. Please share your Customer ID or registered contact number and we will get back to you.

Regards,
ACT Fibernet

 

[dayanandmukiri]

At last it is solved today after 10 days.

 

[madh123]

Subscribed to ACT fibernet yesterday worked amazing for 1 day userid is 11455884. Second day on wards trouble started Speedtest to ACT server shows 50 Mbps but netflix's fast.com shows 590Kbps and speedof.me shows 2.3 Mbps for a 50 Mbps connection and I am not able to watch any shows. This happens 10 PM to 1 AM.Looks like ACT has a policy to throttle users between this time or it could be that they are switching between two providers. Whatever the reason is, I am not able to take my meetings or do anything during this time which was the reason I disconnected this link earlier and I am going to do the same now. I am requesting a cancellation of connection since I am not satisfied with ACT. I would stick with airtel for now. Good bye to ACT.

 

[Jay]

Yes, please see this thread - https://broadband.forum/threads/bandwidth-issues-with-act-fibernet.111578/page-2

 

[sandip dey]

My complaint: 1024556498 not resolved for 5 days.Can you do something about it?My registered mobile no is 9591838534