BSNL 249 plan slow speed

[india.broadband.user]

@smarty84

Data rate shows 5094 downstream.

Restart your modem and immediately check the Data rate.

If it's still 5094 then BSNL has reduced your line rate.

If it's higher after restarting and then reduces to 5094 after some time then it's a line issue. Do this and post your result.

 

[sniper]

@sniper

Your line indicates that though the maximum attainable rate is 9.5 Mbps, your line has been capped @5 Mbps only, which is why your max.speed doesn't go beyond 4 Mbps. Ideally a 20% loss is expected on an average line. I agree with @india.broadband.user Perform the steps as he suggested and post your results here. That should give a clear picture to what's happening with your line. Btw your downstream attenuation is a bit on the higher side, yet your SNR's are okay. Do you live a bit far from the exchange?

 

[smarty84]

Thanks Everyone for your explanations and the suggestions. Actually i have this connection on my home. Right now i am out of my home. Will update after reaching back.